/* Intake desk: a desktop-style law-firm intake workstation (title bar, rail, softphone,
   lead record, assist panel, status bar), plus the call review pages (.ix-*). */

@font-face{font-family:Inter;font-weight:400;font-display:swap;src:url(../fonts/inter-latin-400-normal.woff2) format("woff2")}
@font-face{font-family:Inter;font-weight:600;font-display:swap;src:url(../fonts/inter-latin-600-normal.woff2) format("woff2")}

.dk-body{margin:0;background:#0B1F3A;font:13px/1.4 Inter,system-ui,-apple-system,"Segoe UI",sans-serif;color:#1C2430;-webkit-font-smoothing:antialiased;overflow:hidden}
.dk{--navy:#0D2C52;--ink:#1C2430;--muted:#5B6B7C;--line:#D5DBE3;--hair:#E7EBF0;--panel:#fff;--gold:#F6CF8E;--green:#16A34A;--red:#DC2626;position:fixed;inset:0;display:flex;flex-direction:column}
.dk [hidden]{display:none!important}
.dk button{font:inherit;cursor:pointer}
.dk button:disabled{cursor:not-allowed}

/* desktop and wallpaper (Mayon at dawn) */
.dk-desktop{position:relative;flex:1;min-height:0;overflow:hidden;
  background:linear-gradient(180deg,rgba(11,31,58,.18),rgba(11,31,58,.05) 40%,rgba(11,31,58,.35)),url(../img/auth-mayon.webp) center 62% / cover no-repeat,#2B3B55}

/* windows */
.win{position:absolute;display:flex;flex-direction:column;min-width:260px;min-height:180px;background:var(--panel);border-radius:10px;overflow:hidden;
  box-shadow:0 22px 60px rgba(4,12,26,.45),0 0 0 1px rgba(4,12,26,.35);resize:both}
.win.is-focus{box-shadow:0 28px 70px rgba(4,12,26,.55),0 0 0 1px rgba(4,12,26,.45)}
.win:not(.is-focus) .win-bar{filter:saturate(.7) brightness(.97)}
.win.is-max{left:0!important;top:0!important;width:100%!important;height:100%!important;border-radius:0;resize:none}
.win.is-drag{user-select:none;opacity:.97}
.win-bar{display:flex;align-items:center;gap:8px;height:36px;flex:0 0 auto;padding:0 6px 0 12px;cursor:default;user-select:none;touch-action:none}
.win-title{display:inline-flex;align-items:center;gap:7px;font-weight:600;font-size:12.5px;flex:1;min-width:0}
.win-ctl{display:inline-flex;gap:2px;margin-left:auto}
.win-ctl button{width:28px;height:24px;border:0;border-radius:5px;background:none;color:inherit;opacity:.75;display:grid;place-items:center}
.win-ctl button:hover{opacity:1;background:rgba(127,127,127,.18)}

/* phone window */
.ph-bar{background:#0B1F3A;color:#fff}
.ph-bar .dk-presence{margin-left:auto}
.ph-sub{display:flex;align-items:center;gap:10px;padding:10px 12px;border-bottom:1px solid var(--line);background:#F7F9FB;flex:0 0 auto}
.ph-sub b{display:block;font-size:12.5px}.ph-sub small{color:var(--muted);font-size:11.5px}
.dk-ph-body{overflow:auto;flex:1;min-height:0}

/* assistant window */
.as-bar{background:#F3EEDF;color:#5A4413;border-bottom:1px solid #E6D9B5}
.dk-side-body{overflow:auto;flex:1;min-height:0;padding:12px}

/* browser window */
.br-bar{background:#DCE2EA;padding-left:8px;align-items:flex-end;height:38px;color:#3B4656}
.br-tabs{display:flex;gap:2px;align-self:flex-end;min-width:0;overflow:hidden}
.br-tabs button{display:inline-flex;align-items:center;gap:7px;height:30px;padding:0 14px;border:0;border-radius:8px 8px 0 0;background:transparent;color:#4B5563;font-size:12px;font-weight:600;max-width:210px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.br-tabs button:hover{background:rgba(255,255,255,.45)}
.br-tabs button.is-on{background:#fff;color:var(--ink)}
.br-tabs img{border-radius:3px}
.br-bar .win-ctl{align-self:center}
.br-nav{display:flex;align-items:center;gap:8px;height:36px;padding:0 10px;background:#fff;border-bottom:1px solid var(--line);flex:0 0 auto}
.br-btns{display:inline-flex;gap:2px}
.br-btns button{width:26px;height:26px;border:0;border-radius:50%;background:none;color:#9AA4B2;display:grid;place-items:center}
.br-addr{flex:1;display:flex;align-items:center;gap:7px;height:26px;border-radius:13px;background:#EEF1F5;padding:0 12px;color:#4B5563;font-size:12px;min-width:0}
.br-addr svg{color:#0F7B44;flex:0 0 auto}
#br-url{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.br-page{flex:1;min-height:0;display:flex;flex-direction:column;background:#F4F6F9}
.crm-head{display:flex;align-items:center;gap:14px;height:42px;padding:0 14px;background:var(--navy);color:#fff;flex:0 0 auto}
.crm-brand{display:inline-flex;align-items:center;gap:8px}.crm-brand img{border-radius:4px}.crm-brand b{font-weight:600;font-size:13px}
.crm-brand span{font-size:10.5px;letter-spacing:.08em;color:var(--gold);border:1px solid rgba(246,207,142,.5);border-radius:4px;padding:1px 5px}
.crm-crumb{font-size:12px;color:#B8C6D8}
.crm-lead{margin-left:auto;font-size:12px;color:#D6DEEA;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:50%}

/* shared bits */
.dk-presence{display:inline-flex;align-items:center;gap:7px;background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.18);border-radius:14px;padding:2px 10px 2px 8px;font-size:11.5px}
.dk-presence i,.dk-st-dot i{width:8px;height:8px;border-radius:50%;background:#7C8BA0;display:inline-block}
.dk-presence.on i,.dk-st-dot.on i{background:#22C55E}.dk-presence.ring i,.dk-st-dot.ring i{background:var(--gold)}
.dk-presence.busy i,.dk-st-dot.busy i{background:#EF4444}.dk-presence.wrap i,.dk-st-dot.wrap i{background:#F59E0B}
.dk-rec{display:inline-flex;align-items:center;gap:6px;font-size:11px;font-weight:600;color:#FCA5A5;letter-spacing:.08em}
.dk-rec i{width:8px;height:8px;border-radius:50%;background:#EF4444;animation:dk-blink 1.2s infinite}
@keyframes dk-blink{50%{opacity:.2}}
.dk-av{width:28px;height:28px;border-radius:50%;background:var(--gold);color:var(--navy);display:grid;place-items:center;font-weight:600;font-size:12px;flex:0 0 auto}
.dk-state{padding:14px 14px;display:grid;gap:10px}
.dk-state h2{margin:0;font-size:15px;font-weight:600;color:var(--navy)}
.dk-sub{margin:0;color:var(--muted);font-size:12.5px}
.dk-fine{margin:4px 0 0;color:var(--muted);font-size:11px;line-height:1.45}
.dk-warn{margin:0;color:#8B1D18;background:#FFF1F0;border:1px solid #F5C2BE;border-radius:6px;padding:8px 10px;font-size:12px}

/* taskbar */
.dk-task{display:flex;align-items:center;gap:8px;height:46px;padding:0 10px;flex:0 0 auto;background:rgba(9,20,38,.86);backdrop-filter:blur(14px);-webkit-backdrop-filter:blur(14px);color:#C9D4E3;font-size:11.5px;white-space:nowrap;border-top:1px solid rgba(255,255,255,.08)}
.tk-start{width:34px;height:34px;display:grid;place-items:center;border-radius:8px}
.tk-start img{border-radius:5px}
.tk-app{position:relative;display:inline-flex;align-items:center;gap:7px;height:34px;padding:0 12px;border:0;border-radius:8px;background:transparent;color:#DCE4EF;font-size:12px}
.tk-app:hover{background:rgba(255,255,255,.08)}
.tk-app.is-open::after{content:"";position:absolute;left:50%;bottom:3px;width:14px;height:3px;border-radius:2px;background:#7C8BA0;transform:translateX(-50%)}
.tk-app.is-focus{background:rgba(255,255,255,.12)}.tk-app.is-focus::after{background:var(--gold);width:22px}
.tk-grow{flex:1}.tk-sep{width:1px;height:16px;background:rgba(255,255,255,.14)}
.dk-st-dot{display:inline-flex;align-items:center;gap:6px}.dk-st-dot b{font-weight:600;color:#fff}
.dk-st-mic{display:inline-flex;align-items:center;gap:6px}.dk-st-mic i{display:block;width:60px;height:4px;border-radius:2px;background:#22385A;overflow:hidden}
.dk-st-mic b{display:block;height:100%;width:0;background:#22C55E;transition:width .08s linear}
.tk-clock{color:#fff;font-weight:600}
.tk-exit{display:inline-flex;align-items:center;gap:6px;color:#DCE4EF;text-decoration:none;padding:6px 10px;border-radius:7px}
.tk-exit:hover{background:rgba(255,255,255,.1);color:#fff}

/* attempt track */
.dk-track{list-style:none;margin:2px 0;padding:0;display:grid;gap:8px}
.dk-track li{display:flex;gap:10px;padding:10px;border:1px solid var(--hair);border-radius:8px;background:#FBFCFD}
.dk-track li b{display:block;font-size:13px;color:var(--ink)}
.dk-track li p{margin:2px 0 8px;font-size:12px;color:var(--muted);line-height:1.4}
.dk-track li a{display:inline-block;font-size:12px;font-weight:600;color:#0F7B44;text-decoration:none;margin-bottom:6px}
.dk-num{flex:0 0 26px;height:26px;border-radius:50%;display:grid;place-items:center;font-weight:600;font-size:12px;background:var(--hair);color:var(--muted)}
.dk-step-open{border-color:#9DB4D3!important;background:#fff!important}
.dk-step-open .dk-num{background:var(--navy);color:#fff}
.dk-step-done .dk-num{background:#E6F4EC;color:#0F7B44}
.dk-step-locked{opacity:.6}

/* buttons */
.dk-btn{height:34px;border-radius:6px;border:1px solid transparent;padding:0 14px;font-weight:600;font-size:13px;display:inline-flex;align-items:center;justify-content:center;gap:8px}
.dk-btn-go{background:var(--navy);color:#fff;width:100%}.dk-btn-go:hover:not(:disabled){background:#123B6D}
.dk-btn-ghost{background:#fff;color:var(--navy);border-color:var(--line);width:100%}
.dk-btn-sm{height:28px;font-size:12px;padding:0 10px;background:var(--navy);color:#fff}
.dk-btn-sm:disabled{background:var(--hair);color:var(--muted)}
.dk-btn-xfer{background:#0F7B44;color:#fff;width:100%}
.dk-btn:disabled{opacity:.6}

/* waiting, ringing */
.dk-pulse{width:56px;height:56px;border-radius:50%;background:#E6F4EC;display:grid;place-items:center;justify-self:center;margin-top:8px}
.dk-pulse span{width:16px;height:16px;border-radius:50%;background:var(--green);animation:dk-pulse 1.6s infinite}
@keyframes dk-pulse{0%{box-shadow:0 0 0 0 rgba(22,163,74,.45)}100%{box-shadow:0 0 0 20px rgba(22,163,74,0)}}
#st-wait,#st-ring,#st-wrap{text-align:center;justify-items:center}
.dk-incoming{margin:0;font-size:11px;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:var(--green)}
.dk-bigav{width:72px;height:72px;border-radius:50%;background:var(--gold);color:var(--navy);display:grid;place-items:center;font-weight:600;font-size:28px;animation:dk-shake 1.2s infinite}
@keyframes dk-shake{0%,60%,100%{transform:rotate(0)}10%,30%,50%{transform:rotate(-6deg)}20%,40%{transform:rotate(6deg)}}
.dk-num-l{margin:0;font-variant-numeric:tabular-nums;color:var(--muted)}
.dk-chip{margin:0;font-size:11px;background:var(--hair);border-radius:10px;padding:3px 9px;color:var(--ink)}
.dk-ring-btns{display:flex;gap:34px;margin-top:6px}
.dk-round{width:52px;height:52px;border-radius:50%;border:0;color:#fff;display:grid;place-items:center}
.dk-green{background:var(--green)}.dk-green:hover{background:#15803D}
.dk-red{background:var(--red)}.dk-red:hover{background:#B91C1C}

/* in call */
.dk-line{display:flex;align-items:center;gap:10px;padding:9px 10px;border:1px solid var(--hair);border-radius:8px;background:#FBFCFD}
.dk-line.is-active{border-color:#86EFAC;background:#F0FBF4;box-shadow:inset 3px 0 0 var(--green)}
.dk-line.is-held{border-color:#FCD9A0;background:#FFF8EC;box-shadow:inset 3px 0 0 #F59E0B}
.dk-av2{flex:0 0 32px;height:32px;border-radius:50%;background:var(--gold);color:var(--navy);display:grid;place-items:center;font-weight:600;font-size:12px}
.dk-av2.att{background:var(--navy);color:#fff}
.dk-line-t{flex:1;min-width:0}.dk-line-t b{display:block;font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.dk-line-t small{color:var(--muted);font-size:11.5px}
.dk-line-s{font-size:11.5px;font-weight:600;color:var(--muted);font-variant-numeric:tabular-nums;white-space:nowrap}
.dk-line.is-active .dk-line-s{color:#0F7B44}.dk-line.is-held .dk-line-s{color:#9A5B00}
.dk-timer{margin:2px 0;text-align:center;font-size:24px;font-weight:600;color:var(--navy);font-variant-numeric:tabular-nums;letter-spacing:.02em}
.dk-ctrls{display:grid;grid-template-columns:repeat(3,1fr);gap:6px}
.dk-ctrl{display:grid;justify-items:center;gap:3px;padding:8px 2px;border:1px solid var(--line);border-radius:7px;background:#fff;color:var(--navy);font-size:11.5px}
.dk-ctrl:hover{background:#F3F6FA}
.dk-ctrl[aria-pressed="true"]{background:var(--navy);color:#fff;border-color:var(--navy)}
#dk-xfer{color:#0F7B44;border-color:#A7E3BF}
.dk-keypad{display:grid;grid-template-columns:repeat(3,1fr);gap:5px}
.dk-keypad button{height:34px;border:1px solid var(--line);border-radius:6px;background:#F6F8FA;font-weight:600;font-size:15px;color:var(--navy)}
.dk-hang{justify-self:center;margin-top:4px}
.dk-okic{width:48px;height:48px;border-radius:50%;background:#E6F4EC;color:#0F7B44;display:grid;place-items:center}

.dk-pane{flex:1;min-height:0;overflow:auto;padding:12px 14px 24px}
.dk-form section{background:#fff;border:1px solid var(--hair);border-radius:8px;padding:10px 12px 12px;margin-bottom:10px}
.dk-form h3,.dk-cal-head h3{margin:0 0 8px;font-size:11px;font-weight:600;letter-spacing:.07em;text-transform:uppercase;color:var(--muted)}
.dk-g3{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px 10px}
.dk-span2{grid-column:span 2}.dk-span3{grid-column:1/-1}
.dk-f{display:grid;gap:3px;font-size:11.5px;font-weight:600;color:#4B5563}
.dk-f input,.dk-f select,.dk-f textarea{font:400 13px/1.35 Inter,system-ui,sans-serif;color:var(--ink);border:1px solid var(--line);border-radius:5px;padding:6px 8px;background:#fff;width:100%;box-sizing:border-box;min-height:30px}
.dk-f textarea{resize:vertical}
.dk-f input[readonly]{background:#F6F8FA;color:#0F7B44;font-weight:600}
.dk-f input:focus,.dk-f select:focus,.dk-f textarea:focus{outline:2px solid #3B6BA5;outline-offset:-1px;border-color:#3B6BA5}
.dk-f.is-coach input,.dk-f.is-coach select,.dk-f.is-coach textarea{border-color:#E0A93B;background:#FFFBF0;box-shadow:0 0 0 3px rgba(246,207,142,.45)}
.dk-f.is-coach{color:#8A5A00}

/* calendar */
.dk-cal-head{display:flex;justify-content:space-between;align-items:flex-start;gap:10px;margin-bottom:10px}
.dk-cal-head h3{font-size:14px;text-transform:none;letter-spacing:0;color:var(--navy);margin:0 0 2px}
.dk-booked{background:#E6F4EC;color:#0F7B44;font-weight:600;border-radius:6px;padding:5px 10px;font-size:12px}
.dk-cal{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}
.dk-day{background:#fff;border:1px solid var(--hair);border-radius:8px;padding:10px;display:grid;gap:6px;align-content:start}
.dk-day h4{margin:0 0 4px;font-size:12.5px;color:var(--navy)}
.dk-slot{display:flex;justify-content:space-between;align-items:center;border:1px solid var(--line);border-radius:6px;background:#fff;padding:7px 10px;font-weight:600;color:var(--navy)}
.dk-slot small{font-weight:400;color:#0F7B44;font-size:11px}
.dk-slot:disabled{background:#F3F4F6;color:#9CA3AF}.dk-slot:disabled small{color:#9CA3AF}
.dk-slot.is-sel{background:var(--navy);color:#fff;border-color:var(--navy)}.dk-slot.is-sel small{color:var(--gold)}
.dk-confirm{margin-top:12px;background:#fff;border:1px solid var(--hair);border-radius:8px;padding:12px;display:grid;gap:8px;max-width:520px}
.dk-confirm p{margin:0}.dk-confirm .dk-btn{width:auto;justify-self:start}
.dk-say{margin:0;background:#F0F5FB;border-left:3px solid #3B6BA5;border-radius:4px;padding:8px 10px;font-size:12.5px;color:var(--ink)}

/* history */
.dk-table{width:100%;border-collapse:collapse;background:#fff;border:1px solid var(--hair);border-radius:8px;overflow:hidden}
.dk-table th,.dk-table td{text-align:left;padding:8px 10px;border-bottom:1px solid var(--hair);font-size:12.5px}
.dk-table th{font-size:11px;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);background:#FBFCFD}
.dk-table a{color:#123B6D;font-weight:600;text-decoration:none}

.dk-goal{margin:0 0 8px;background:#F0F5FB;border:1px solid #D7E3F2;border-radius:8px;padding:10px;font-size:12.5px}
.dk-cstep{border:1px solid var(--hair);border-radius:7px;margin-top:6px;background:#fff}
.dk-cstep.is-cur{border-color:#E0A93B;box-shadow:0 0 0 2px rgba(246,207,142,.35)}
.dk-cstep.is-done{opacity:.65}
.dk-cstep-h{display:flex;align-items:center;gap:8px;width:100%;border:0;background:none;padding:7px 9px;font-weight:600;font-size:12.5px;color:var(--ink);text-align:left}
.dk-cstep-h i{flex:0 0 20px;height:20px;border-radius:50%;background:var(--hair);display:grid;place-items:center;font-style:normal;font-size:11px;color:var(--muted)}
.dk-cstep.is-cur .dk-cstep-h i{background:var(--navy);color:#fff}.dk-cstep.is-done .dk-cstep-h i{background:#E6F4EC;color:#0F7B44}
.dk-cstep-b{padding:0 10px 10px;display:grid;gap:8px}
.dk-cstep-b ul{margin:0;padding-left:18px;display:grid;gap:3px;font-size:12.5px}
.dk-chips{display:flex;flex-wrap:wrap;gap:5px}
.dk-chip-f{border:1px solid #E0A93B;background:#FFFBF0;color:#8A5A00;border-radius:12px;padding:3px 9px;font-size:11.5px;font-weight:600}
.dk-chip-f.ok{border-color:#A7E3BF;background:#F0FBF4;color:#0F7B44}
.dk-tip{margin:0;font-size:12px;color:var(--muted);font-style:italic}
.dk-cstep-b .dk-btn{justify-self:start}
.dk-dir{list-style:none;margin:10px 0 0;padding:0;display:grid;gap:6px}
.dk-dir li{display:flex;align-items:center;gap:9px;border:1px solid var(--hair);border-radius:7px;padding:8px}
.dk-dir li div{flex:1;min-width:0}.dk-dir b{display:block;font-size:12.5px}.dk-dir small{color:var(--muted);font-size:11.5px}
.dk-dir em{font-style:normal}.dk-dir em.ok{color:#0F7B44;font-weight:600}
.dk-dir li.off{opacity:.6}
.dk-caps{margin-top:12px;border-top:1px solid var(--hair);padding-top:10px}
.dk-caps summary{cursor:pointer;font-weight:600;font-size:12.5px;color:var(--navy)}
#dk-captions{max-height:260px;overflow:auto;display:grid;gap:5px;margin-top:8px;font-size:12px}
#dk-captions p{margin:0}#dk-captions p.system{color:#9A5B00;font-style:italic}#dk-captions p.student b{color:var(--navy)}


/* toast */
.dk-notice{position:fixed;left:50%;bottom:60px;transform:translate(-50%,20px);opacity:0;background:#0B1F3A;color:#fff;border:1px solid #23406A;border-left:4px solid var(--gold);border-radius:7px;padding:10px 14px;font-size:13px;box-shadow:0 10px 30px rgba(0,0,0,.25);transition:.25s;pointer-events:none;z-index:20;max-width:520px}
.dk-notice.on{opacity:1;transform:translate(-50%,0)}

/* small screens */
.dk-small{position:fixed;inset:0;background:rgba(11,31,58,.96);color:#fff;display:grid;place-items:center;z-index:30;padding:24px;text-align:center}
.dk-small h2{margin:12px 0 6px;font-size:20px}.dk-small p{color:#C9D4E3;max-width:360px;margin:0 auto 16px}
.dk-small .dk-btn{width:auto}
@media (max-width:979px){.dk-body{overflow:auto}.dk{position:static;min-height:100vh}.dk-desktop{overflow:visible;padding:10px;display:grid;gap:10px;background-attachment:fixed}
  .win{position:static!important;width:auto!important;height:auto!important;resize:none;min-height:0}.win-browser{order:2}.win-phone{order:1}.win-assist{order:3}
  .br-page,.dk-ph-body,.dk-side-body{overflow:visible}.dk-g3,.dk-cal{grid-template-columns:1fr}.dk-span2{grid-column:auto}
  .dk-task{position:sticky;bottom:0;overflow-x:auto}.tk-app span,.dk-st-mic,#st-lines{display:none}}

/* ---------------- call review pages ---------------- */
.ix-review .container{display:grid;gap:14px}
.ix-back{color:var(--navy-2);font-weight:600;text-decoration:none;font-size:14px}
.ix-rhead{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;flex-wrap:wrap}
.ix-rhead h1{margin:0;font-size:clamp(1.5rem,1.2rem + 1vw,2rem);color:var(--navy)}
.ix-meta{margin:4px 0 0;color:var(--muted);font-size:14px}
.ix-scorebig{display:grid;grid-template-columns:auto auto;gap:2px 10px;align-items:baseline;background:var(--navy);color:#fff;border-radius:12px;padding:12px 18px}
.ix-scorebig b{font-size:34px;line-height:1}.ix-scorebig b.tr{color:#F6CF8E}
.ix-scorebig span{font-size:12px;color:rgba(255,255,255,.75)}
.ix-scorebig.is-empty{background:var(--grey-100);color:var(--muted)}.ix-scorebig.is-empty span{color:var(--muted)}
.ix-rgrid{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.ix-card{background:#fff;border:1px solid var(--line);border-radius:12px;padding:16px 18px}
.ix-card h2{font-size:16px;margin:0 0 10px;color:var(--navy)}
.ix-card p{margin:0 0 8px;line-height:1.5}
.ix-card audio{width:100%}
.ix-pill{display:inline-block;border-radius:99px;padding:4px 12px;font-weight:600;font-size:13px}
.ix-pill.ok{background:var(--success-bg);color:var(--success)}.ix-pill.bad{background:var(--danger-bg);color:var(--danger)}
.ix-items{display:grid;gap:12px}
.ix-itop{display:flex;justify-content:space-between;gap:10px;font-size:14px;font-weight:600}
.ix-sbar{display:block;height:6px;border-radius:6px;background:var(--grey-100);margin:6px 0;overflow:hidden}
.ix-sbar i{display:block;height:100%;border-radius:6px}
.ix-sbar i.ok{background:var(--success)}.ix-sbar i.mid{background:#F59E0B}.ix-sbar i.low{background:var(--danger)}
.ix-item p{font-size:14px;color:var(--ink-2)}
.ix-lists{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:14px;margin-top:14px;border-top:1px solid var(--grey-200);padding-top:12px}
.ix-lists h3{font-size:14px;margin:0 0 6px;color:var(--navy)}.ix-lists ul{margin:0;padding-left:18px;display:grid;gap:4px;font-size:14px}
.ix-transcript{display:grid;gap:8px;max-height:520px;overflow:auto}
.ix-transcript p{margin:0;padding:8px 12px;border-radius:10px;background:var(--grey-50);font-size:14px}
.ix-transcript p.me{background:#EEF2F8}
.ix-transcript p.ev{background:#FFF8EC;color:#7A4B00;font-style:italic}
.ix-transcript span{display:block;font-size:12px;color:var(--muted);font-weight:600;margin-bottom:2px}
.ix-form-view{display:grid;grid-template-columns:max-content 1fr;gap:6px 14px;margin:0;font-size:14px}
.ix-form-view dt{color:var(--muted)}.ix-form-view dd{margin:0}
.ix-feedback{background:var(--grey-50);border-radius:10px;padding:10px 12px}
.ix-trform{display:grid;gap:10px}
.ix-trform label{display:grid;gap:4px;font-size:13px;font-weight:500}
.ix-trform input,.ix-trform textarea{font:400 15px/1.4 var(--font-body);border:1px solid var(--line);border-radius:8px;padding:8px 10px}
.ix-trform .btn{justify-self:start}
.ix-toggle{display:flex;align-items:center;gap:10px;font-size:14px;color:var(--muted)}
.ix-table{width:100%;border-collapse:collapse;font-size:14px}
.ix-table th,.ix-table td{text-align:left;padding:10px 8px;border-bottom:1px solid var(--grey-200)}
.ix-table th{font-size:12px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted)}
.ix-note{font-size:12px}
.ix-picklist{max-height:260px;overflow:auto;border:1px solid var(--line);border-radius:8px;display:grid}
.ix-picklist label{display:flex!important;align-items:center;gap:10px;padding:8px 10px;border-bottom:1px solid var(--grey-100);font-weight:400!important;cursor:pointer}
.ix-picklist label[hidden]{display:none!important}
.ix-picklist b{display:block;font-size:14px}.ix-picklist small{color:var(--muted);font-size:12px}
.ix-trform select{font:400 15px/1.4 var(--font-body);border:1px solid var(--line);border-radius:8px;padding:8px 10px}
.ix-inline{display:inline;margin-left:8px}.ix-linkbtn{border:0;background:none;color:var(--navy-2);font:600 13px/1 var(--font-body);cursor:pointer;padding:0;text-decoration:underline}
@media (max-width:760px){.ix-rgrid{grid-template-columns:1fr}.ix-form-view{grid-template-columns:1fr}.ix-table{display:block;overflow-x:auto}}

/* First-call notice */
.dk-consent{z-index:40}
.dk-consent>div{max-width:520px;text-align:left}
.dk-consent h2{margin:0 0 12px;font-size:22px}
.dk-consent p{max-width:none;margin:0 0 12px;line-height:1.55}
.dk-consent a{color:#fff;text-decoration:underline}
.dk-consent-actions{display:flex;align-items:center;gap:18px;margin-top:20px}
.dk-consent .dk-btn-go{width:auto;height:40px;padding:0 18px;background:#fff;color:var(--navy)}
.dk-consent .dk-btn-go:hover:not(:disabled){background:#E6EEF8}
.dk-consent-back{font-size:14px}
.dk-consent-err{color:#FFB4AB!important}