/* Demand practice desk (demand-desk.php). Copied from the records desk and adapted: windows and taskbar
   from the intake desk, plus the apps: browser + case CRM (PI Matters look, with the Inventory, Chronology
   and Damages tabs), ROI portals, webmail, search, fax, phone, files, viewer and the shift panel.
   Prefixes: dd- desk, win-/tk- shell, br- browser, crm (scoped under .crm), inv-/iss-/ch-/led-/wg- the
   new tabs, pv- portals, ml- mail, srch-/dir- search, fx- fax, fl- files, vw- viewer, ph- phone, sp- shift. */

@font-face{font-family:Inter;font-weight:400;font-display:swap;src:url(../fonts/inter-latin-400-normal.woff2) format("woff2")}
@font-face{font-family:Inter;font-weight:500;font-display:swap;src:url(../fonts/inter-latin-500-normal.woff2) format("woff2")}
@font-face{font-family:Inter;font-weight:600;font-display:swap;src:url(../fonts/inter-latin-600-normal.woff2) format("woff2")}
@font-face{font-family:Inter;font-weight:700;font-display:swap;src:url(../fonts/inter-latin-700-normal.woff2) format("woff2")}

.dd-body{margin:0;background:#061B33;font:13px/1.4 Inter,system-ui,-apple-system,"Segoe UI",sans-serif;color:#132238;-webkit-font-smoothing:antialiased;overflow:hidden}
.dd{--navy:#0D2C52;--navy2:#123B6D;--night:#061B33;--blue:#1A3CFF;--blue-d:#1230D6;--tint:#E6EBFF;--hair:#DADDE3;--line:#E4E7EC;--ink:#132238;--muted:#5B6B7C;--muted2:#7A899A;--bg:#F4F6F9;--green:#16A34A;--green-d:#0F7B44;--red:#DC2626;--amber:#B45309;
  position:fixed;inset:0;display:flex;flex-direction:column}
.dd *,.dd *::before,.dd *::after{box-sizing:border-box}
.dd [hidden]{display:none!important}
:where(.dd) :where(button,input,select,textarea){font:inherit;color:inherit}
:where(.dd) button{cursor:pointer}
:where(.dd) button:disabled{cursor:not-allowed}
:where(.dd) a{color:var(--navy2)}
.dd :focus-visible{outline:2px solid var(--blue);outline-offset:2px}
.dd .ic{flex:0 0 auto;display:block}
.dd-sr{position:absolute!important;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
.mono{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:.95em}
.dd-sub{margin:0;color:var(--muted);font-size:12.5px}
.dd-fine{margin:0;color:var(--muted);font-size:11.5px;line-height:1.45}
.dd-warn{margin:0;color:#8B1D18;background:#FFF1F0;border:1px solid #F5C2BE;border-radius:6px;padding:8px 10px;font-size:12px}
.dd-note{margin:0 0 10px;background:var(--tint);border-radius:6px;padding:8px 10px;font-size:12px}
.dd-linkbtn{border:0;background:none;padding:0;color:var(--blue);font-weight:600;font-size:12.5px;text-decoration:underline;text-underline-offset:2px}

/* buttons (desk level: blue is for actions) */
.dd-btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;height:34px;padding:0 14px;border-radius:7px;border:1px solid transparent;font-weight:600;font-size:13px;line-height:1;text-decoration:none;white-space:nowrap}
.dd-btn-go{background:var(--blue);color:#fff}.dd-btn-go:hover:not(:disabled){background:var(--blue-d)}
.dd-btn-ghost{background:#fff;color:var(--navy);border-color:var(--hair)}.dd-btn-ghost:hover:not(:disabled){background:#F3F5F9}
.dd-btn-danger{background:#FFF4F4;color:#8A1F1F;border-color:#F3CACA}.dd-btn-danger:hover{background:#FDE8E8}
.dd-btn-light{background:#fff;color:var(--navy)}.dd-btn-light:hover{background:var(--tint)}
.dd-btn-sm{height:28px;padding:0 10px;font-size:12px;border-radius:6px}
.dd-btn:disabled{opacity:.55}

/* desktop + wallpaper */
.dd-desktop{position:relative;flex:1;min-height:0;overflow:hidden;
  background:linear-gradient(180deg,rgba(6,27,51,.15),rgba(6,27,51,.05) 45%,rgba(6,27,51,.35)),var(--dd-wall,linear-gradient(135deg,#123B6D,#061B33)) center / cover no-repeat,#123B6D}

/* windows */
.win{position:absolute;display:flex;flex-direction:column;min-width:300px;min-height:200px;background:#fff;border-radius:10px;overflow:hidden;
  box-shadow:0 22px 60px rgba(4,12,26,.45),0 0 0 1px rgba(4,12,26,.35);resize:both}
.win.is-focus{box-shadow:0 28px 70px rgba(4,12,26,.55),0 0 0 1px rgba(4,12,26,.5)}
.win:not(.is-focus) .win-bar{filter:saturate(.75) brightness(.97)}
.win.is-max{left:0!important;top:0!important;width:100%!important;height:100%!important;border-radius:0;resize:none}
.win.is-drag{user-select:none;opacity:.97}
.win-bar{display:flex;align-items:center;gap:8px;height:36px;flex:0 0 auto;padding:0 6px 0 12px;cursor:default;user-select:none;touch-action:none}
.win-title{display:inline-flex;align-items:center;gap:7px;font-weight:600;font-size:12.5px;flex:1;min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.win-ctl{display:inline-flex;gap:2px;margin-left:auto;flex:0 0 auto}
.win-ctl button{width:28px;height:24px;border:0;border-radius:5px;background:none;color:inherit;opacity:.75;display:grid;place-items:center}
.win-ctl button:hover{opacity:1;background:rgba(127,127,127,.2)}
.app-bar{color:#fff;background:var(--night)}
.fx-bar{background:#1F2A37}.fl-bar{background:#F1F3F6;color:var(--ink);border-bottom:1px solid var(--hair)}
.sp-bar{background:var(--navy);color:#fff}.vw-bar{background:#2B2F36}
.app-body{flex:1;min-height:0;overflow:auto;background:#fff;position:relative}
.app-empty,.br-empty{display:grid;place-items:center;align-content:center;gap:8px;text-align:center;padding:40px 24px;color:var(--muted);min-height:100%}
.br-empty h2{margin:4px 0 0;font-size:17px;color:var(--ink)}.br-empty p,.app-empty p{margin:0;max-width:380px}
.dd-presence{display:inline-flex;align-items:center;gap:6px;background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.18);border-radius:14px;padding:2px 9px 2px 7px;font-size:11px;flex:0 0 auto}
.dd-presence i,.dd-dot i{width:8px;height:8px;border-radius:50%;background:#22C55E;display:inline-block}
.dd-presence.ring i,.dd-dot.ring i{background:#F6CF8E;animation:dd-blink 1s infinite}.dd-presence.busy i,.dd-dot.busy i{background:#EF4444}.dd-presence.wrap i,.dd-dot.wrap i{background:#F59E0B}
.dd-dot:not(.ring):not(.busy):not(.wrap) i{background:#7C8BA0}

/* taskbar */
.dd-task{display:flex;align-items:center;gap:8px;height:48px;padding:0 10px;flex:0 0 auto;background:rgba(6,18,36,.9);backdrop-filter:blur(14px);-webkit-backdrop-filter:blur(14px);color:#C9D4E3;font-size:11.5px;white-space:nowrap;border-top:1px solid rgba(255,255,255,.08);position:relative;z-index:5}
.tk-start{width:34px;height:34px;display:grid;place-items:center;border-radius:8px}.tk-start img{border-radius:5px}
.tk-app{position:relative;display:inline-flex;align-items:center;gap:7px;height:36px;padding:0 11px;border:0;border-radius:8px;background:transparent;color:#DCE4EF;font-size:12px}
.tk-app:hover{background:rgba(255,255,255,.08)}
.tk-app.is-open::after{content:"";position:absolute;left:50%;bottom:3px;width:14px;height:3px;border-radius:2px;background:#7C8BA0;transform:translateX(-50%)}
.tk-app.is-focus{background:rgba(255,255,255,.13)}.tk-app.is-focus::after{background:#8FA5FF;width:22px}
.tk-app.is-coach{box-shadow:0 0 0 2px #F6CF8E;animation:dd-coach 1.6s infinite}
@keyframes dd-coach{50%{box-shadow:0 0 0 5px rgba(246,207,142,.25)}}
.tk-badge{position:absolute;top:2px;left:22px;min-width:16px;height:16px;padding:0 4px;border-radius:8px;background:#EF4444;color:#fff;font:700 10px/16px Inter,sans-serif;font-style:normal;text-align:center}
.tk-grow{flex:1}.tk-sep{width:1px;height:16px;background:rgba(255,255,255,.14)}
.dd-dot{display:inline-flex;align-items:center;gap:6px}.dd-dot b{font-weight:600;color:#fff;font-variant-numeric:tabular-nums}
.dd-mic{display:inline-flex;align-items:center;gap:6px}.dd-mic i{display:block;width:56px;height:4px;border-radius:2px;background:#22385A;overflow:hidden}
.dd-mic b{display:block;height:100%;width:0;background:#22C55E;transition:width .08s linear}
.tk-shift{max-width:180px;overflow:hidden;text-overflow:ellipsis}
.tk-clock{color:#fff;font-weight:600}
.tk-exit{display:inline-flex;align-items:center;gap:6px;color:#DCE4EF!important;text-decoration:none;padding:6px 10px;border-radius:7px}
.tk-exit:hover{background:rgba(255,255,255,.1);color:#fff}
.dd-rec{display:inline-flex;align-items:center;gap:6px;font-size:11px;font-weight:700;color:#FCA5A5;letter-spacing:.08em}
.dd-rec i{width:8px;height:8px;border-radius:50%;background:#EF4444;animation:dd-blink 1.2s infinite}
@keyframes dd-blink{50%{opacity:.25}}

/* overlays, modals, toasts */
.dd-overlay{position:fixed;inset:0;background:rgba(6,27,51,.96);color:#fff;display:grid;place-items:center;z-index:60;padding:24px}
.dd-ov-card{max-width:540px}.dd-ov-card h2{margin:0 0 12px;font-size:22px}.dd-ov-card p{margin:0 0 12px;line-height:1.55;color:#D6DEEA}
.dd-ov-card a{color:#fff}.dd-center{text-align:center;display:grid;justify-items:center}.dd-center p{max-width:380px}
.dd-ov-actions{display:flex;align-items:center;gap:18px;margin-top:20px}.dd-ov-actions .dd-btn{height:40px;padding:0 18px}
.dd-ov-err{color:#FFB4AB!important}
.dd-loading{background:rgba(6,27,51,.9);z-index:55}
.dd-spin{width:28px;height:28px;border-radius:50%;border:3px solid rgba(255,255,255,.25);border-top-color:#fff;animation:dd-spin 1s linear infinite;margin-bottom:10px}
@keyframes dd-spin{to{transform:rotate(360deg)}}
.dd-modal{position:fixed;inset:0;background:rgba(6,18,36,.45);display:grid;place-items:center;z-index:70;padding:20px}
.dd-dialog{background:#fff;border-radius:12px;box-shadow:0 30px 80px rgba(0,0,0,.35);width:min(440px,100%);max-height:calc(100vh - 40px);overflow:auto;padding:20px 22px 18px}
.dd-dialog.is-wide{width:min(560px,100%)}
.dd-dialog h2{margin:0 0 10px;font-size:17px;color:var(--navy)}
.dd-dialog-body p{margin:0 0 10px;line-height:1.5}
.dd-dialog-err{margin:4px 0 0;color:#B42318;font-size:12.5px}
.dd-dialog-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:16px}
.dd-f{display:grid;gap:5px;font-size:12px;font-weight:600;color:#3B4656;margin-bottom:12px}
.dd-f input,.dd-f select{font:400 13px Inter,sans-serif;height:36px;border:1px solid var(--hair);border-radius:7px;padding:0 10px;background:#fff;width:100%}
.dd-f input[type=file]{padding:7px 10px;height:auto}
.dd-picklist{display:grid;gap:4px;max-height:320px;overflow:auto;border:1px solid var(--line);border-radius:8px;padding:6px}
.dd-picklist label{display:flex;gap:10px;align-items:flex-start;padding:7px 8px;border-radius:6px;cursor:pointer}
.dd-picklist label:hover{background:#F5F7FB}.dd-picklist span{display:grid}.dd-picklist small{color:var(--muted)}
.dd-toasts{position:fixed;left:16px;bottom:60px;display:grid;gap:8px;z-index:80;width:min(380px,calc(100vw - 32px))}
.dd-toast{display:flex;align-items:center;gap:10px;background:#0B1F3A;color:#fff;border:1px solid #23406A;border-left:4px solid #8FA5FF;border-radius:8px;padding:10px 8px 10px 12px;font-size:13px;box-shadow:0 10px 30px rgba(0,0,0,.3);opacity:0;transform:translateY(10px);transition:.25s}
.dd-toast.on{opacity:1;transform:none}.dd-toast.is-warn{border-left-color:#F59E0B}
.dd-toast span{flex:1}
.dd-toast button{border:1px solid rgba(255,255,255,.3);background:transparent;color:#fff;border-radius:6px;padding:4px 8px;font-size:12px;font-weight:600;white-space:nowrap}
.dd-toast .dd-toast-x{border:0;padding:4px;opacity:.7}

/* ================= browser ================= */
.br-bar{background:#DCE2EA;padding-left:6px;align-items:flex-end;height:38px;color:#3B4656;gap:4px}
.br-tabs{display:flex;gap:2px;align-self:flex-end;min-width:0;overflow:hidden;flex:0 1 auto}
.br-tab{display:flex;align-items:center;height:31px;border-radius:8px 8px 0 0;max-width:220px;min-width:90px;flex:0 1 220px}
.br-tab:hover{background:rgba(255,255,255,.45)}.br-tab.is-on{background:#fff}
.br-tab-b{display:flex;align-items:center;gap:7px;flex:1;min-width:0;height:100%;border:0;background:none;padding:0 4px 0 11px;font-size:12px;font-weight:500;color:#3B4656;text-align:left}
.br-tab.is-on .br-tab-b{color:var(--ink)}
.br-tab-b span:last-child{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.br-tab-x{width:22px;height:22px;margin-right:4px;border:0;border-radius:50%;background:none;display:grid;place-items:center;color:#6B7280;flex:0 0 auto}
.br-tab-x:hover{background:#E5E7EB}
.br-newtab{align-self:center;width:26px;height:26px;border:0;border-radius:50%;background:none;display:grid;place-items:center;color:#4B5563}.br-newtab:hover{background:rgba(255,255,255,.5)}
.br-bar .win-ctl{align-self:center}
.br-fav{width:15px;height:15px;border-radius:4px;display:grid;place-items:center;color:#fff;font:700 9px/1 Inter,sans-serif;flex:0 0 auto}
.br-fav .ic{width:10px;height:10px}
.fav-case{background:var(--navy)}.fav-mail{background:#3559D6}.fav-datavant{background:#0E6E6B}.fav-chartswap{background:#5A3FC0}.fav-mro{background:#A6461B}.fav-search{background:#4B5563}.fav-x{background:#9CA3AF}
.br-nav{display:flex;align-items:center;gap:8px;height:38px;padding:0 10px;background:#fff;border-bottom:1px solid var(--line);flex:0 0 auto}
.br-btns{display:inline-flex;gap:2px}
.br-btns button{width:28px;height:28px;border:0;border-radius:50%;background:none;color:#4B5563;display:grid;place-items:center}
.br-btns button:hover:not(:disabled){background:#F1F3F6}.br-btns button:disabled{color:#C3C9D2}
.br-addr{flex:1;display:flex;align-items:center;gap:7px;height:28px;border-radius:14px;background:#EEF1F5;padding:0 12px;color:#4B5563;min-width:0;margin:0}
.br-addr svg{color:#0F7B44;flex:0 0 auto}
.br-addr input{flex:1;min-width:0;border:0;background:transparent;font-size:12.5px;color:#1F2937;outline:none;height:100%}
.br-addr:focus-within{background:#fff;box-shadow:0 0 0 2px var(--blue)}
.br-marks{display:flex;gap:2px;padding:3px 8px;background:#fff;border-bottom:1px solid var(--line);flex:0 0 auto;overflow-x:auto;scrollbar-width:none}
.br-marks button{display:inline-flex;align-items:center;gap:6px;border:0;background:none;border-radius:6px;padding:4px 8px;font-size:12px;color:#374151;white-space:nowrap}
.br-marks button:hover{background:#F1F3F6}
.br-page{flex:1;min-height:0;overflow:auto;background:#F4F6F9;container-type:inline-size;container-name:page;position:relative}
.br-page.site-case,.br-page.site-mail{overflow:hidden}

/* ================= case CRM (PI Matters look) ================= */
.crm{--p:#123B6D;--deep:#0D2C52;--mid:#061B33;--text:#132238;--mut:#5B6B7C;--bd:rgba(13,44,82,.10);--bd2:rgba(13,44,82,.18);--sh:0 24px 50px rgba(13,44,82,.08);--sh2:0 12px 28px rgba(13,44,82,.05);
  display:flex;height:100%;min-height:0;font-size:13.5px;color:var(--text);background:radial-gradient(circle at 0 0,rgba(18,59,109,.06),transparent 30rem),#eef3f9}
.crm-side{flex:0 0 228px;display:flex;flex-direction:column;gap:6px;padding:14px 12px;overflow:auto;color:#fff;background:radial-gradient(circle at 20% 0,rgba(220,232,245,.16),transparent 32%),linear-gradient(180deg,#0D2C52,#061B33)}
.crm-brand{display:flex;align-items:center;gap:10px;padding:9px 10px;border-radius:18px;background:rgba(255,255,255,.07);border:1px solid rgba(255,255,255,.11);margin-bottom:14px}
.crm-brand img{border-radius:8px;flex:0 0 auto}.crm-brand span{display:grid;min-width:0}
.crm-brand strong{font-size:12.5px;font-weight:700;white-space:nowrap}.crm-brand small{font-size:9px;font-weight:700;letter-spacing:.14em;text-transform:uppercase;color:#bfd7f1}
.crm-navlabel{margin:6px 10px 4px;color:rgba(255,255,255,.58);font-size:10px;font-weight:700;letter-spacing:.13em;text-transform:uppercase}
.crm-nav{display:flex;align-items:center;gap:10px;min-height:40px;padding:8px 10px;border-radius:999px;color:rgba(255,255,255,.84)!important;text-decoration:none;border:1px solid transparent;font-weight:500;transition:background .15s,transform .15s}
.crm-nav:hover{background:rgba(255,255,255,.09);border-color:rgba(255,255,255,.12);transform:translateX(2px)}
.crm-nav.active{background:#fff;color:#0D2C52!important;font-weight:700;box-shadow:0 14px 30px rgba(0,0,0,.18)}
.crm-navic{width:28px;height:28px;border-radius:999px;display:grid;place-items:center;background:rgba(255,255,255,.1);flex:0 0 auto}
.crm-nav.active .crm-navic{background:rgba(18,59,109,.1);color:#123B6D}
.crm-sec{margin-top:auto;padding:12px;border-radius:18px;background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.12)}
.crm-sec strong{display:block;font-size:12px;margin-bottom:4px}.crm-sec p{margin:0;font-size:11.5px;color:rgba(255,255,255,.66);line-height:1.45}
.crm-main{flex:1;min-width:0;overflow:auto;display:flex;flex-direction:column}
.crm-top{position:sticky;top:0;z-index:3;display:flex;align-items:center;justify-content:space-between;gap:14px;min-height:60px;padding:10px 20px;background:rgba(247,249,252,.94);backdrop-filter:blur(14px);border-bottom:1px solid rgba(13,44,82,.08)}
.crm-ptitle{display:grid;gap:3px;min-width:0}
.crm-ptitle strong{color:var(--deep);font-size:16px;font-weight:700;letter-spacing:-.02em;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.crm-ptitle span{color:var(--mut);font-size:11.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.crm-topact{display:flex;align-items:center;gap:8px}
.crm-av{width:36px;height:36px;border-radius:50%;background:var(--deep);color:#fff;display:grid;place-items:center;font-weight:700;font-size:13px;box-shadow:var(--sh2)}
.crm-wrap{padding:16px 20px 28px;display:grid;gap:14px;align-content:start}
.crm .btn{min-height:36px;padding:8px 14px;border-radius:999px;border:1px solid var(--bd);background:#fff;color:var(--p);display:inline-flex;align-items:center;justify-content:center;gap:7px;font-size:12.5px;font-weight:700;line-height:1;box-shadow:var(--sh2);white-space:nowrap;transition:transform .15s,background .15s}
.crm .btn:hover{transform:translateY(-1px);border-color:var(--bd2);background:#f7fbff}
.crm .btn.primary{background:var(--p);border-color:var(--p);color:#fff}.crm .btn.primary:hover{background:var(--deep)}
.crm .btn.danger{color:#8a1f1f;background:#fff4f4;border-color:rgba(138,31,31,.16)}
.crm .btn.sm{min-height:30px;padding:6px 10px;font-size:11.5px}
.crm .btn.wide{width:100%;margin-top:10px}
.crm .badge{min-height:24px;padding:4px 9px;border-radius:999px;display:inline-flex;align-items:center;font-size:11px;font-weight:700;line-height:1;border:1px solid transparent;white-space:nowrap}
.badge.green{color:#1f6b3b;background:#eaf6ee;border-color:rgba(31,107,59,.14)}.badge.gold{color:#9a6700;background:#fff8e8;border-color:rgba(154,103,0,.15)}
.badge.red{color:#8a1f1f;background:#fff4f4;border-color:rgba(138,31,31,.15)}.badge.blue,.badge.gray{color:#123B6D;background:#eef4fa;border-color:rgba(18,59,109,.12)}
.badge.purple{color:#6046a8;background:#f1edff;border-color:rgba(96,70,168,.14)}
.matter-hero{padding:16px 18px;border-radius:24px;background:radial-gradient(circle at top right,rgba(220,232,245,.82),transparent 26rem),linear-gradient(180deg,#fff,#f8fbff);border:1px solid rgba(13,44,82,.08);box-shadow:0 18px 38px rgba(13,44,82,.10)}
.matter-badges{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:10px}
.crm .eyebrow{margin:0 0 6px;color:var(--mut);font-size:11px;font-weight:700;letter-spacing:.13em;text-transform:uppercase}
.matter-hero h1{margin:0 0 6px;color:var(--deep);font-size:clamp(1.4rem,3.2cqi,2.2rem);line-height:1.05;letter-spacing:-.04em;font-weight:700}
.matter-hero p{margin:0;color:var(--mut);font-size:12.5px}
.list-hero .lh-row{display:flex;justify-content:space-between;align-items:flex-end;gap:12px}
.cmd-bar{display:flex;gap:8px;margin-top:14px;padding:8px;border-radius:20px;background:#fff;border:1px solid var(--bd)}
.cmd-field{flex:1;display:grid;gap:2px;padding:6px 12px;border-radius:14px;background:#f8fbff;border:1px solid rgba(13,44,82,.06)}
.cmd-field:last-child{flex:0 0 180px}
.cmd-field span{font-size:9.5px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--p)}
.cmd-field input,.cmd-field select{border:0;background:transparent;font-weight:600;font-size:13px;outline:none;padding:0;height:22px}
.matter-tabs{display:flex;gap:7px;overflow-x:auto;padding:2px 2px 6px;scrollbar-width:thin}
.matter-tab{display:inline-flex;align-items:center;gap:6px;min-height:34px;padding:7px 13px;border-radius:999px;background:#fff;color:var(--p)!important;border:1px solid rgba(18,59,109,.12);box-shadow:0 8px 18px rgba(13,44,82,.04);font-size:12px;font-weight:700;white-space:nowrap;text-decoration:none}
.matter-tab:hover{border-color:var(--p)}
.matter-tab.active{background:var(--p);color:#fff!important;border-color:var(--p)}
.mt-count{min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:rgba(18,59,109,.1);font-size:10.5px;display:inline-grid;place-items:center}
.matter-tab.active .mt-count{background:rgba(255,255,255,.2)}
.crm-tabbody{display:grid;gap:14px}
.crm-layout{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:14px;align-items:start}
.crm-col{display:grid;gap:14px;min-width:0}
.crm-layout.is-wide{grid-template-columns:1fr}.crm-layout.is-wide>aside{grid-template-columns:repeat(auto-fit,minmax(260px,1fr))}
.crm-layout.is-wide>aside .detail-grid.one{grid-template-columns:repeat(auto-fit,minmax(150px,1fr))}
.crm .panel{background:linear-gradient(180deg,#fff,#f8fbff);border:1px solid var(--bd);border-radius:24px;box-shadow:var(--sh);padding:18px;min-width:0}
.panel-header{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;margin-bottom:14px}
.panel-title{margin:0;font-size:17px;font-weight:700;color:var(--text);letter-spacing:-.01em}
.panel-sub{margin:4px 0 0;color:var(--mut);font-size:12.5px}
.panel-actions{display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}
.detail-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
.detail-grid.one{grid-template-columns:1fr}
.detail-item{min-width:0;padding:11px 12px;border-radius:16px;background:#f8fbff;border:1px solid rgba(13,44,82,.07)}
.detail-item strong{display:block;margin-bottom:4px;color:var(--p);font-size:10px;font-weight:700;letter-spacing:.09em;text-transform:uppercase}
.detail-item span{display:block;color:var(--mut);font-size:12.5px;line-height:1.45;overflow-wrap:anywhere}
.detail-item.is-missing{background:#fff8e8;border-color:rgba(154,103,0,.2)}
.neg{color:#8a1f1f}
.memo-list{display:grid;gap:10px}.memo-item{padding:12px;border-radius:16px;background:#f8fbff;border:1px solid rgba(13,44,82,.07)}
.memo-item strong{display:block;margin-bottom:4px;color:var(--p);font-size:10px;font-weight:700;letter-spacing:.09em;text-transform:uppercase}.memo-item span{color:var(--mut);font-size:12.5px;line-height:1.5}
.empty-state{margin:0;padding:18px;border:1px dashed var(--bd2);border-radius:16px;color:var(--mut);text-align:center;font-size:12.5px}
.crm-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}
.metric-card{padding:14px;border-radius:20px;background:#fff;border:1px solid var(--bd);box-shadow:var(--sh2)}
.metric-label{margin:0 0 6px;font-size:10px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--mut)}
.metric-card strong{font-size:24px;color:var(--deep);font-weight:700}.metric-card p:last-child{margin:4px 0 0;color:var(--mut);font-size:11.5px}
.m-card{border:1px solid var(--bd);border-radius:20px;background:#fff;padding:14px 16px}
.m-card-top{display:flex;justify-content:space-between;gap:10px;flex-wrap:wrap}
.m-card-title{font-size:15px;font-weight:700;color:var(--deep)!important;text-decoration:none}.m-card-title:hover{text-decoration:underline}
.m-card-top p{margin:3px 0 0;color:var(--mut);font-size:12px}
.m-card-row{display:flex;align-items:center;gap:12px;margin-top:12px}
.m-details{flex:1;display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:8px}
.m-details .detail-item span{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.crm-list{list-style:none;margin:0;padding:0;display:grid;gap:8px}
.crm-list li{display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding:10px 12px;border-radius:14px;background:#f8fbff;border:1px solid rgba(13,44,82,.07)}
.crm-list li b{font-size:13px}.crm-list li span{color:var(--mut);font-size:12px;flex:1;min-width:160px}.li-acts{display:flex;gap:6px;flex:0 0 auto!important;min-width:0!important}
/* provider cards */
.prov-card{border:1px solid var(--bd);border-radius:16px;padding:14px 16px;margin-bottom:12px;background:#fff}
.prov-head{display:flex;align-items:flex-start;justify-content:space-between;gap:10px;flex-wrap:wrap;margin-bottom:12px}
.prov-head strong{font-size:15px;margin-right:8px}.prov-contact{color:var(--mut);font-size:12.5px;margin-top:4px}
.prov-acts{display:flex;gap:6px;flex-wrap:wrap}
.prov-money{display:flex;gap:22px;flex-wrap:wrap;margin-top:12px;padding-top:11px;border-top:1px solid var(--bd)}
.prov-money span{display:block;font-size:10.5px;font-weight:700;text-transform:uppercase;letter-spacing:.05em;color:var(--mut)}
.prov-money b{display:block;font-size:15px;font-weight:700;margin-top:3px}.prov-money small{color:var(--mut);font-weight:500;font-size:11.5px}
.prov-rec{margin-left:auto}
.prov-note{margin-top:10px;padding-top:10px;border-top:1px solid var(--bd)}.prov-note strong{font-size:12px}.prov-note p{margin:3px 0 0;font-size:12.5px;color:#334155;white-space:pre-wrap}
/* forms */
.matter-form{display:grid;gap:12px}
.prov-form h3{margin:0;font-size:15px;color:var(--deep)}
.form-section{padding:12px 14px;border-radius:16px;background:#fbfcfe;border:1px solid rgba(13,44,82,.07)}
.fs-title{margin:0 0 8px;font-size:10.5px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--p)}
.fgrid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}
.crm .field{display:grid;gap:5px;min-width:0;align-content:start}
.crm .field>span:first-child{font-size:11.5px;font-weight:700;color:var(--text)}
.crm .field input,.crm .field select,.crm .field textarea{width:100%;min-height:38px;border:1px solid rgba(13,44,82,.16);border-radius:12px;padding:8px 11px;background:#fff;font-size:13px;outline:none}
.crm .field textarea{resize:vertical;min-height:60px}
.crm .field input:focus,.crm .field select:focus,.crm .field textarea:focus{border-color:var(--p);box-shadow:0 0 0 4px rgba(18,59,109,.12)}
.field.span2{grid-column:span 2}
.field-row{display:flex;gap:6px;align-items:center}.field-row input{flex:1;min-width:0}
.matter-form-actions{display:flex;justify-content:flex-end;align-items:center;gap:8px;flex-wrap:wrap}
.form-hint{margin-right:auto;font-size:12px;color:var(--mut)}
.seg{display:inline-flex;gap:4px;padding:4px;background:#eef3f9;border-radius:999px;justify-self:start}
.seg button{border:0;background:none;border-radius:999px;padding:6px 14px;font-size:12px;font-weight:700;color:var(--p)}
.seg button.on{background:#fff;box-shadow:var(--sh2);color:var(--deep)}
.chip-row{display:flex;gap:6px;flex-wrap:wrap}
.chip{border:1px solid var(--bd);background:#fff;border-radius:999px;padding:5px 11px;font-size:11.5px;font-weight:700;color:var(--p)}
.chip.on{background:var(--p);border-color:var(--p);color:#fff}
/* tables */
.table-responsive{overflow-x:auto;border:1px solid var(--bd);border-radius:16px;background:#fff}
.data-table{width:100%;border-collapse:collapse;font-size:12.5px}
.data-table th{padding:9px 12px;border-bottom:1px solid var(--bd);text-align:left;font-size:10.5px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--mut);background:#f8fbff;white-space:nowrap}
.data-table td{padding:9px 12px;border-bottom:1px solid var(--bd);vertical-align:middle}
.data-table tr:last-child td{border-bottom:0}.data-table tbody tr:hover td{background:#f8fbff}
.data-table td small{display:block;color:var(--mut);font-size:11.5px;margin-top:2px}
.data-table .col-actions{text-align:right;white-space:nowrap;width:1%}.data-table .col-actions .btn+.btn{margin-left:4px}
.row-overdue td{background:#fffaf0}
.row-unfiled td:nth-child(3) select,.row-unfiled td:nth-child(4) select{border-color:#E0A93B}
.docs-table select{min-height:32px;border:1px solid rgba(13,44,82,.16);border-radius:10px;padding:4px 8px;background:#fff;font-size:12px;max-width:190px}
.doc-th{width:52px}
.doc-thumb{width:40px;height:52px;border:1px solid var(--bd);border-radius:6px;background:#fff;padding:0;overflow:hidden;display:grid;place-items:center;color:var(--p)}
.doc-thumb img{width:100%;height:100%;object-fit:cover;object-position:top}
.linkish{border:0;background:none;padding:0;color:var(--deep);font-weight:700;text-align:left;font-size:12.5px}.linkish:hover{text-decoration:underline}
.aside-acts{display:grid;gap:0}
/* notes, tasks */
.note-feed{display:grid;gap:10px}
.note-entry{border:1px solid var(--bd);border-radius:16px;padding:12px 14px;background:#fff}
.note-entry header{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-bottom:6px}
.note-entry time{font-size:11.5px;color:var(--mut)}.note-entry p{margin:4px 0 0;font-size:12.5px;white-space:pre-wrap}
.note-entry dl{display:grid;grid-template-columns:max-content 1fr;gap:3px 12px;margin:0;font-size:12.5px}
.note-entry dt{color:var(--mut);font-weight:600}.note-entry dd{margin:0;overflow-wrap:anywhere}
.task-list{list-style:none;margin:0;padding:0;display:grid;gap:8px}
.task-row{display:flex;align-items:center;gap:12px;padding:11px 14px;border:1px solid var(--bd);border-radius:14px;background:#fff}
.task-row div{flex:1;min-width:0}.task-row b{display:block;font-size:13px}.task-row small{color:var(--mut);font-size:11.5px}
.task-check{width:22px;height:22px;border-radius:50%;border:2px solid rgba(13,44,82,.25);display:grid;place-items:center;flex:0 0 auto;color:#fff}
.task-row.done .task-check{background:#1f6b3b;border-color:#1f6b3b}.task-row.done b{color:var(--mut);text-decoration:line-through}
@container page (max-width:1080px){
  .crm-side{flex-basis:64px;padding:12px 8px;align-items:center}
  .crm-brand{padding:6px;justify-content:center}.crm-brand span,.crm-navtx,.crm-navlabel,.crm-sec{display:none}
  .crm-nav{padding:6px;justify-content:center}.crm-nav:hover{transform:none}
  .crm-layout{grid-template-columns:minmax(0,1fr) 250px}
  .m-details{grid-template-columns:repeat(3,minmax(0,1fr))}
}
@container page (max-width:860px){
  .crm-layout{grid-template-columns:1fr}
  .fgrid{grid-template-columns:repeat(2,minmax(0,1fr))}
  .crm-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}
  .crm-wrap{padding:12px}
}
@container page (max-width:560px){.detail-grid,.fgrid{grid-template-columns:1fr}.field.span2{grid-column:auto}.m-details{grid-template-columns:1fr 1fr}.m-card-row{flex-direction:column;align-items:stretch}}

/* ================= vendor portals (own neutral design, accent per vendor) ================= */
.pv{--pv:#0E6E6B;min-height:100%;display:flex;flex-direction:column;background:#F6F7F9;color:#1D2433;font-size:13.5px}
.pv-head{display:flex;align-items:center;gap:18px;padding:0 20px;height:58px;background:#fff;border-bottom:1px solid #E3E6EB}
.pv-logo{display:flex;align-items:center;gap:10px;text-decoration:none;flex:0 0 auto}
.pv-logoimg{height:22px;width:auto;display:block}.pv-chartswap .pv-logoimg{height:31px}.pv-mro .pv-logoimg{height:24px}
.pv-word{font-weight:700;font-size:18px;color:var(--pv);letter-spacing:-.01em}
.pv-sub{font-size:11px;color:#6B7280;border-left:1px solid #E3E6EB;padding-left:10px;white-space:nowrap}
.pv-nav{display:flex;gap:2px;min-width:0;overflow-x:auto;scrollbar-width:none}
.pv-nav a{display:inline-flex;align-items:center;gap:6px;padding:8px 12px;border-radius:6px;color:#374151!important;text-decoration:none;font-weight:500;white-space:nowrap}
.pv-nav a:hover{background:#F1F3F6}.pv-nav a.on{color:var(--pv)!important;font-weight:700;box-shadow:inset 0 -2px 0 var(--pv);border-radius:0}
.pv-nav em{font-style:normal;min-width:18px;height:18px;border-radius:9px;background:var(--pv);color:#fff;font-size:10.5px;font-weight:700;display:inline-grid;place-items:center;padding:0 5px}
.pv-acct{margin-left:auto;display:inline-flex;align-items:center;gap:7px;font-size:12px;color:#374151;background:#F3F4F6;border-radius:16px;padding:5px 11px;white-space:nowrap}
.pv-banner{display:flex;align-items:center;gap:8px;padding:7px 20px;background:#FEF3C7;color:#713F12;font-size:12.5px;font-weight:600;border-bottom:1px solid #FCD34D;position:sticky;top:0;z-index:2}
.pv-body{flex:1;display:flex;min-height:0}
.pv-main{flex:1;min-width:0;padding:20px 24px 28px;max-width:1100px;width:100%;margin:0 auto;display:grid;gap:14px;align-content:start}
.pv-foot{padding:12px 24px;font-size:11.5px;color:#6B7280;border-top:1px solid #E3E6EB;background:#fff}
.pv-l-side .pv-head{border-bottom:3px solid var(--pv)}.pv-l-side .pv-acct{background:#F3F0FF;color:#3B2A86}
.pv-sidenav{flex:0 0 200px;background:#fff;border-right:1px solid #E3E6EB;padding:14px 10px}
.pv-sidenav .pv-nav{flex-direction:column;overflow:visible}.pv-sidenav .pv-nav a{border-radius:8px}.pv-sidenav .pv-nav a.on{box-shadow:inset 3px 0 0 var(--pv);background:#F3F0FF;border-radius:0 8px 8px 0}
.pv-l-top2 .pv-head{border-top:4px solid var(--pv)}.pv-l-top2 .pv-main{max-width:980px}
.pv-title h1{margin:0;font-size:21px;font-weight:700;letter-spacing:-.01em;color:#111827}
.pv-title p{margin:4px 0 0;color:#6B7280;display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.pv-card{background:#fff;border:1px solid #E3E6EB;border-radius:10px;padding:16px 18px;min-width:0}
.pv-card h2{margin:0 0 12px;font-size:15px;font-weight:700;display:flex;align-items:center;gap:8px}
.pv-card h2 i{font-style:normal;width:22px;height:22px;border-radius:50%;background:var(--pv);color:#fff;font-size:12px;display:grid;place-items:center}
.pv-card h3{margin:14px 0 6px;font-size:13px}
.pv-card-h{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:12px;flex-wrap:wrap}.pv-card-h h2{margin:0}
.pv-tiles{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}
.pv-tile{background:#fff;border:1px solid #E3E6EB;border-radius:10px;padding:14px 16px;border-top:3px solid var(--pv)}
.pv-tile b{display:block;font-size:24px}.pv-tile span{color:#6B7280;font-size:12px}
.pv-btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;height:34px;padding:0 14px;border-radius:6px;border:1px solid var(--pv);background:var(--pv);color:#fff;font-weight:600;font-size:13px;white-space:nowrap}
.pv-btn:hover:not(:disabled){filter:brightness(1.08)}.pv-btn:disabled{opacity:.6}
.pv-btn-ghost{background:#fff;color:var(--pv)}
.pv-btn-lg{height:40px;padding:0 20px;font-size:14px}
.pv-tablewrap{overflow-x:auto}
.pv-table{width:100%;border-collapse:collapse;font-size:13px}
.pv-table th{text-align:left;font-size:11.5px;font-weight:600;color:#6B7280;padding:8px 10px;border-bottom:1px solid #E3E6EB;white-space:nowrap}
.pv-table td{padding:10px;border-bottom:1px solid #F0F1F4;vertical-align:middle}
.pv-table td small{display:block;color:#6B7280;margin-top:2px}
.pv-table .num{text-align:right;white-space:nowrap}
.pv-table tfoot td{font-weight:700;border-bottom:0;border-top:2px solid #E3E6EB}
.pv-table a{color:var(--pv)!important;font-weight:600}
.pv-lines{margin-top:10px}
.pv-pill{display:inline-flex;align-items:center;height:22px;padding:0 9px;border-radius:11px;font-size:11.5px;font-weight:600;white-space:nowrap}
.pv-pill.is-blue{background:#E8EEFF;color:#1E3A8A}.pv-pill.is-gold{background:#FEF3C7;color:#92400E}.pv-pill.is-red{background:#FEE2E2;color:#991B1B}.pv-pill.is-green{background:#DCFCE7;color:#166534}
.pv-empty{margin:0;color:#6B7280;padding:6px 0}
.pv-hint{margin:0 0 8px;color:#6B7280;font-size:12.5px}
.pv-form{display:grid;gap:14px}
.pv-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.pv-grid label,.pv-wide{display:grid;gap:5px;font-size:12px;font-weight:600;color:#374151}
.pv input:not([type=checkbox]):not([type=radio]),.pv select,.pv textarea{width:100%;height:36px;border:1px solid #D1D5DB;border-radius:6px;padding:0 10px;background:#fff;font-size:13px;font-weight:400}
.pv textarea{height:auto;padding:8px 10px;resize:vertical}
.pv input:focus,.pv select:focus,.pv textarea:focus{outline:none;border-color:var(--pv);box-shadow:0 0 0 3px color-mix(in srgb,var(--pv) 20%,transparent)}
.pv-wide{margin-top:12px}
.pv-searchrow{display:flex;gap:8px}.pv-searchrow input{flex:1}
.pv-facs{list-style:none;margin:10px 0 0;padding:0;display:grid;gap:6px}
.pv-fac{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 12px;border:1px solid #E3E6EB;border-radius:8px}
.pv-fac div{display:grid;gap:2px;min-width:0}.pv-fac span{color:#6B7280;font-size:12px}
.pv-fac.is-sel{margin-top:10px;border-color:var(--pv);background:color-mix(in srgb,var(--pv) 6%,#fff)}
.pv-types{border:0;margin:12px 0 0;padding:0;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:6px 14px}
.pv-types legend{font-size:12px;font-weight:600;color:#374151;margin-bottom:6px;padding:0}
.pv-check,.pv-radio{display:flex;gap:9px;align-items:flex-start;font-size:13px;cursor:pointer;padding:3px 0}
.pv-check input,.pv-radio input{margin-top:2px;accent-color:var(--pv);width:16px;height:16px;flex:0 0 auto}
.pv-check small,.pv-radio small{display:block;color:#6B7280;font-size:11.5px}
.pv-radio span{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.pv-auth{display:grid;gap:2px;max-height:220px;overflow:auto;padding:6px 10px;border:1px solid #E3E6EB;border-radius:8px}
.pv-upl{display:flex;align-items:center;gap:10px;margin-top:10px;flex-wrap:wrap}
.pv-submit{display:flex;justify-content:flex-end;gap:8px;margin-top:6px}
.pv-ok{display:flex;gap:12px;align-items:flex-start;padding:12px 14px;border-radius:8px;background:#ECFDF3;border:1px solid #ABEFC6;color:#05603A}
.pv-ok div{display:grid;gap:2px}.pv-ok span{color:#1D2433}
.pv-cols{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(0,1fr);gap:14px;align-items:start}
.pv-dl{display:grid;grid-template-columns:max-content 1fr;gap:6px 14px;margin:0;font-size:13px}
.pv-dl dt{color:#6B7280}.pv-dl dd{margin:0;overflow-wrap:anywhere}
.pv-files{list-style:none;margin:0;padding:0;display:grid;gap:4px;font-size:12.5px}.pv-files li{display:flex;gap:6px;align-items:center}
.pv-msgs{list-style:none;margin:0;padding:0;display:grid;gap:8px}
.pv-msgs li{padding:10px 12px;border-radius:8px;background:#F8F9FB;border:1px solid #EEF0F3}
.pv-msgs b{font-size:12.5px}.pv-msgs time{float:right;color:#6B7280;font-size:11.5px}.pv-msgs p{margin:4px 0 0;font-size:13px}
.pv-holdform{margin-top:12px;padding:12px;border:1px dashed var(--pv);border-radius:8px;display:grid;gap:8px}
.pv-holdform h3{margin:0}.pv-holdform .pv-btn{justify-self:start}
.pv-invline{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-top:12px;padding:10px 12px;border-radius:8px;background:#F8F9FB;border:1px solid #EEF0F3}
.pv-invline span{flex:1;display:flex;gap:6px;align-items:center;flex-wrap:wrap}
.pv-total{font-size:14px}.pv-confirm{margin-top:12px;padding:10px;border-radius:8px;background:#F8F9FB}
.pv-done{list-style:none;margin:0;padding:0;display:grid;gap:8px}
.pv-done li{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px;border:1px solid #E3E6EB;border-radius:8px}
.pv-done div{display:grid;gap:2px}.pv-done span{color:#6B7280;font-size:12.5px}
.pv-actions{display:flex;gap:8px;flex-wrap:wrap}
.pv-thumbs{display:grid;grid-template-columns:repeat(auto-fill,minmax(110px,1fr));gap:12px}
.pv-thumb{border:1px solid #E3E6EB;border-radius:6px;background:#fff;padding:6px;display:grid;gap:4px;font-size:11.5px;color:#4B5563}
.pv-thumb img{width:100%;aspect-ratio:8.5/11;object-fit:cover;object-position:top;border:1px solid #F0F1F4}
.pv-thumb:hover{border-color:var(--pv)}
.itemize td:nth-child(2){white-space:nowrap}
@container page (max-width:900px){.pv-cols{grid-template-columns:1fr}.pv-tiles{grid-template-columns:repeat(2,minmax(0,1fr))}.pv-sub{display:none}.pv-sidenav{flex-basis:160px}.pv-main{padding:16px}}
@container page (max-width:640px){.pv-head{flex-wrap:wrap;height:auto;padding:8px 14px;gap:6px}.pv-acct{display:none}.pv-grid,.pv-types{grid-template-columns:1fr}.pv-body{flex-direction:column}.pv-sidenav{flex:none;border-right:0;border-bottom:1px solid #E3E6EB}.pv-sidenav .pv-nav{flex-direction:row;overflow-x:auto}}

/* ================= webmail ================= */
.ml{display:flex;flex-direction:column;height:100%;background:#fff}
.ml-head{display:flex;align-items:center;justify-content:space-between;gap:10px;height:46px;padding:0 16px;background:#1F3B73;color:#fff;flex:0 0 auto}
.ml-brand{display:inline-flex;align-items:center;gap:8px;font-weight:700}.ml-me{font-size:12px;color:#C9D6F2;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ml-body{flex:1;min-height:0;display:flex}
.ml-folders{flex:0 0 170px;padding:12px 8px;background:#F6F8FB;border-right:1px solid var(--line);display:flex;flex-direction:column;gap:2px}
.ml-folders a{display:flex;align-items:center;gap:8px;padding:8px 10px;border-radius:6px;color:#1F2937!important;text-decoration:none;font-weight:500}
.ml-folders a:hover{background:#EBEFF5}.ml-folders a.on{background:#DCE6FA;font-weight:700}
.ml-folders em{margin-left:auto;font-style:normal;font-size:11px;font-weight:700;color:#1F3B73}
.ml-compose{display:flex;align-items:center;justify-content:center;gap:7px;height:34px;margin-bottom:10px;border:0;border-radius:7px;background:var(--blue);color:#fff;font-weight:600}
.ml-compose:hover{background:var(--blue-d)}
.ml-list{list-style:none;margin:0;padding:0;flex:0 0 290px;border-right:1px solid var(--line);overflow:auto}
.ml-item{display:grid;grid-template-columns:1fr auto;gap:1px 8px;padding:10px 14px;border-bottom:1px solid #EEF0F3;text-decoration:none;color:#1F2937!important;position:relative}
.ml-item:hover{background:#F6F8FB}.ml-item.on{background:#E8EEFB}
.ml-item b{font-size:13px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ml-item time{font-size:11px;color:var(--muted)}
.ml-item span{grid-column:1/-1;font-size:12.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ml-item small{grid-column:1/-1;font-size:11.5px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ml-item .ic{position:absolute;right:14px;bottom:10px;color:var(--muted)}
.ml-item.unread b,.ml-item.unread span{font-weight:700}.ml-item.unread::before{content:"";position:absolute;left:4px;top:15px;width:6px;height:6px;border-radius:50%;background:var(--blue)}
.ml-none{padding:20px;color:var(--muted)}
.ml-main{flex:1;min-width:0;overflow:auto}
.ml-blank{display:grid;place-items:center;align-content:center;gap:8px;height:100%;color:var(--muted)}
.ml-read{padding:20px 24px;max-width:820px}
.ml-read h2{margin:0 0 14px;font-size:18px}
.ml-meta{display:flex;gap:10px;align-items:flex-start;margin-bottom:14px;font-size:13px}.ml-meta small{color:var(--muted)}
.ml-av{width:34px;height:34px;border-radius:50%;background:#DCE6FA;color:#1F3B73;display:grid;place-items:center;font-weight:700;font-size:12px;flex:0 0 auto}
.ml-text{white-space:pre-wrap;line-height:1.6;font-size:13.5px}
.ml-atts{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:12px}
.ml-att{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--hair);background:#fff;border-radius:6px;padding:6px 10px;font-size:12px}
.ml-actions{display:flex;gap:8px;margin-top:16px}
.ml-form{padding:16px 20px;display:grid;gap:8px;max-width:900px}
.ml-form h2{margin:0 0 4px;font-size:16px}
.ml-row{display:flex;align-items:center;gap:10px;border-bottom:1px solid var(--line);padding:4px 0}
.ml-row span{width:58px;color:var(--muted);font-size:12.5px}.ml-row input{flex:1;border:0;height:30px;outline:none;font-size:13.5px;background:transparent}
.ml-row:focus-within{border-bottom-color:var(--blue)}
.ml-form textarea{width:100%;border:1px solid var(--line);border-radius:6px;padding:12px;font-size:13.5px;line-height:1.55;resize:vertical;min-height:240px}
.ml-attbar{display:flex;gap:6px;flex-wrap:wrap;align-items:center;padding:6px 0}
.ml-chip{display:inline-flex;align-items:center;gap:5px;background:#EEF2FF;border-radius:14px;padding:3px 4px 3px 9px;font-size:12px}
.ml-chip button{border:0;background:none;width:20px;height:20px;border-radius:50%;display:grid;place-items:center}.ml-chip button:hover{background:#DCE3FB}
@container page (max-width:880px){.ml-folders{flex-basis:56px}.ml-folders a{justify-content:center;font-size:0;gap:0}.ml-folders a em{display:none}.ml-compose{font-size:0;gap:0}.ml-list{flex-basis:230px}}
@container page (max-width:620px){.ml-body{flex-direction:column}.ml-folders{flex-direction:row;flex:none}.ml-list{flex:none;max-height:40%}}

/* ================= search.test and the directory page ================= */
.srch{padding:22px 28px;max-width:760px}
.srch-home{margin:0 auto;padding-top:12vh;text-align:center;display:grid;justify-items:center;gap:16px;max-width:600px}
.srch-logo{margin:0;font-size:40px;font-weight:700;color:#1F2937;letter-spacing:-.03em;text-decoration:none}.srch-logo span{color:var(--blue)}
.srch-logo.sm{font-size:22px}
.srch-box{display:flex;align-items:center;width:100%;max-width:600px;height:42px;border:1px solid #D1D5DB;border-radius:21px;background:#fff;padding:0 6px 0 16px;box-shadow:0 2px 6px rgba(0,0,0,.05)}
.srch-box:focus-within{border-color:var(--blue);box-shadow:0 0 0 3px rgba(26,60,255,.15)}
.srch-box input{flex:1;border:0;outline:none;font-size:14px;background:transparent;height:100%}
.srch-box button{width:34px;height:34px;border:0;border-radius:50%;background:none;display:grid;place-items:center;color:#4B5563}
.srch-note{margin:0;color:var(--muted);font-size:12px}
.srch-top{display:flex;align-items:center;gap:18px;margin-bottom:10px}
.srch-count{margin:0 0 12px;color:var(--muted);font-size:12px}
.srch-res{list-style:none;margin:0;padding:0;display:grid;gap:18px}
.srch-res cite{display:block;font-style:normal;color:#4B5563;font-size:12px}
.srch-res a{color:#1A0DAB!important;font-size:17px;text-decoration:none}.srch-res a:hover{text-decoration:underline}
.srch-res p{margin:3px 0 0;color:#374151;font-size:13px;line-height:1.5}
.dir{min-height:100%;background:#fff}
.dir-head{display:flex;align-items:baseline;gap:12px;padding:14px 24px;background:#285E3B;color:#fff}.dir-head span{font-size:12px;color:#CFE3D5}
.dir-main{padding:20px 24px;max-width:720px}.dir-main h1{margin:0 0 10px;font-size:22px}.dir-main p{line-height:1.6}
.dir-meta{color:var(--muted);font-size:12px;border-top:1px solid var(--line);padding-top:10px}

/* ================= fax ================= */
.fx{display:flex;height:100%;min-height:0}
.fx-rail{flex:0 0 176px;padding:12px 10px;background:#F4F5F7;border-right:1px solid var(--line);display:flex;flex-direction:column;gap:4px}
.fx-line{display:grid;gap:1px;padding:4px 6px 10px;font-size:12px}.fx-line b{font-size:12.5px}.fx-line span{color:var(--muted);font-variant-numeric:tabular-nums}
.fx-rail .dd-btn-go{margin-bottom:8px}
.fx-folder{display:flex;align-items:center;gap:8px;border:0;background:none;border-radius:6px;padding:8px 10px;text-align:left;font-weight:500}
.fx-folder:hover{background:#E9ECF1}.fx-folder.on{background:#E1E6EE;font-weight:700}
.fx-folder em{margin-left:auto;font-style:normal;min-width:18px;height:18px;border-radius:9px;background:#EF4444;color:#fff;font-size:10.5px;display:grid;place-items:center;padding:0 5px}
.fx-main{flex:1;min-width:0;overflow:auto;position:relative}
.fx-split{display:flex;height:100%;min-height:0}
.fx-list{list-style:none;margin:0;padding:0;flex:0 0 250px;border-right:1px solid var(--line);overflow:auto}
.fx-item{display:grid;gap:2px;width:100%;border:0;background:none;text-align:left;padding:10px 14px;border-bottom:1px solid #EEF0F3;position:relative}
.fx-item:hover{background:#F6F7F9}.fx-item.on{background:#EAEEF5}
.fx-item b{font-size:13px}.fx-item span,.fx-item time{font-size:11.5px;color:var(--muted)}
.fx-item.unread b{font-weight:700}.fx-item.unread::before{content:"";position:absolute;left:4px;top:15px;width:6px;height:6px;border-radius:50%;background:#EF4444}
.fx-res{justify-self:start;font-size:10.5px;font-weight:700;padding:1px 7px;border-radius:9px;margin-top:2px}.fx-res.ok{background:#DCFCE7;color:#166534}.fx-res.bad{background:#FEE2E2;color:#991B1B}
.fx-none{padding:18px;color:var(--muted)}
.fx-pane{flex:1;min-width:0;display:flex;flex-direction:column;min-height:0}
.fx-pane-pad{padding:16px 20px;overflow:auto;display:block}
.fx-blank{display:grid;place-items:center;align-content:center;gap:8px;height:100%;color:var(--muted)}
.fx-rhead{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:10px 14px;border-bottom:1px solid var(--line);flex-wrap:wrap}
.fx-rhead div{display:grid;gap:2px}.fx-rhead span{font-size:12px;color:var(--muted)}
.fx-report{max-width:440px;background:#fff;border:1px solid #CBD2DB;padding:16px 18px;font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:12px;box-shadow:0 2px 0 #E5E7EB}
.fx-rtitle{margin:0;font-weight:700;letter-spacing:.12em}.fx-rsub{margin:2px 0 10px;color:#4B5563}
.fx-report table{border-collapse:collapse;width:100%}.fx-report th{text-align:left;font-weight:400;color:#4B5563;padding:3px 12px 3px 0;white-space:nowrap;width:1%}.fx-report td{padding:3px 0;font-weight:700}
.fx-rnote{margin:12px 0 0;font-family:Inter,sans-serif;font-size:12px;color:#374151}
.fx-sentinfo{margin-top:16px;max-width:520px;font-size:12.5px}
.fx-sentinfo h3{margin:12px 0 6px;font-size:12px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted)}
.fx-sentinfo dl{display:grid;grid-template-columns:max-content 1fr;gap:3px 12px;margin:0}.fx-sentinfo dt{color:var(--muted)}.fx-sentinfo dd{margin:0}
.fx-sentinfo ul{margin:0;padding:0;list-style:none;display:grid;gap:4px}.fx-sentinfo li{display:flex;gap:6px;align-items:center}
.fx-new{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:16px;padding:16px;align-items:start}
.fx-newcol{display:grid;gap:12px;min-width:0}
.fx-sec{border:1px solid var(--line);border-radius:10px;padding:12px 14px;display:grid;gap:10px}
.fx-sec h3{margin:0;font-size:11px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--muted)}
.fx-sec .dd-btn{justify-self:start}
.fx-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:9px 12px}
.fx-f{display:grid;gap:4px;font-size:11.5px;font-weight:600;color:#3B4656;min-width:0}
.fx-f.span2{grid-column:1/-1}
.fx-f input,.fx-f select,.fx-f textarea{font:400 13px Inter,sans-serif;border:1px solid var(--hair);border-radius:6px;padding:6px 9px;min-height:32px;background:#fff;width:100%}
.fx-f textarea{resize:vertical}
.fx-f input:focus,.fx-f select:focus,.fx-f textarea:focus{outline:2px solid var(--blue);outline-offset:-1px}
.fx-checks{display:flex;flex-wrap:wrap;gap:6px 16px;font-size:12.5px}
.fx-checks label,.fx-toggle{display:inline-flex;align-items:center;gap:6px;cursor:pointer}
.fx-toggle{font-size:12.5px;font-weight:600}
.fx-atts{list-style:none;margin:0;padding:0;display:grid;gap:2px;max-height:200px;overflow:auto}
.fx-atts label{display:flex;gap:9px;align-items:flex-start;padding:6px 8px;border-radius:6px;cursor:pointer;font-size:13px}
.fx-atts label:hover{background:#F5F7FA}.fx-atts span{display:grid}.fx-atts small{color:var(--muted);font-size:11.5px}
.fx-side{position:sticky;top:0;display:grid;gap:10px}
.fx-cover{background:#fff;border:1px solid #CBD2DB;box-shadow:0 6px 18px rgba(0,0,0,.08);aspect-ratio:8.5/11;padding:18px 16px;font-family:Arial,Helvetica,sans-serif;font-size:7.5px;line-height:1.35;color:#111;overflow:hidden}
.fc-conf{margin:0 0 8px;border:1px solid #111;padding:4px 5px;font-size:6.5px;font-weight:700}
.fc-firm{margin:0;font-weight:700;font-size:10px}.fc-addr{margin:0 0 6px;font-size:7px}
.fc-title{margin:0 0 8px;font-size:22px;font-weight:700;letter-spacing:.1em}
.fx-cover table{width:100%;border-collapse:collapse;margin-bottom:8px}
.fx-cover th{text-align:left;font-weight:700;padding:2px 4px 2px 0;width:1%;white-space:nowrap;vertical-align:top}
.fx-cover td{border-bottom:1px solid #999;padding:2px 6px 2px 0;min-width:20px;overflow-wrap:anywhere}
.fc-checks{display:flex;gap:8px;flex-wrap:wrap;margin:0 0 6px}.fc-box{display:inline-grid;place-items:center;width:8px;height:8px;border:1px solid #111;margin-right:2px;font-size:6px;vertical-align:-1px}
.fc-msg{margin:0;white-space:pre-wrap}
.fx-count{margin:0;font-size:12.5px}
.fx-side .dd-btn{height:40px}
.fx-progress{display:grid;justify-items:center;align-content:center;gap:12px;height:100%;min-height:260px;padding:24px}
.fx-spin{width:56px;height:56px;border-radius:50%;background:var(--tint);color:var(--blue);display:grid;place-items:center;animation:dd-pulse 1.4s infinite}
@keyframes dd-pulse{50%{transform:scale(1.06)}}
.fx-progress p{margin:0;font-weight:600;font-family:ui-monospace,SFMono-Regular,Menlo,monospace}
.fx-prog{width:260px;height:6px;border-radius:3px;background:#E5E7EB;overflow:hidden}.fx-prog i{display:block;height:100%;width:0;background:var(--blue);transition:width .4s}
#win-fax{container-type:inline-size;container-name:fax}
@container fax (max-width:860px){.fx-new{grid-template-columns:1fr}.fx-side{position:static}.fx-cover{max-width:300px}.fx-list{flex-basis:200px}.fx-rail{flex-basis:130px}}
@container fax (max-width:600px){.fx{flex-direction:column}.fx-rail{flex:none;flex-direction:row;flex-wrap:wrap}.fx-line{display:none}.fx-rail .dd-btn-go{margin:0}.fx-split{flex-direction:column}.fx-list{flex:none;max-height:180px;border-right:0;border-bottom:1px solid var(--line)}.fx-grid{grid-template-columns:1fr}}

/* ================= viewer ================= */
.vw{display:flex;flex-direction:column;flex:1;min-height:0;height:100%}
.vw-tools{display:flex;align-items:center;gap:4px;padding:6px 10px;border-bottom:1px solid var(--line);background:#F7F8FA;flex:0 0 auto;flex-wrap:wrap}
.vw-tools button{width:30px;height:28px;border:1px solid transparent;border-radius:6px;background:none;display:grid;place-items:center;color:#374151}
.vw-tools button:hover:not(:disabled){background:#E9ECF1}.vw-tools button:disabled{color:#C3C9D2}
.vw-pg,.vw-z{font-size:12px;font-variant-numeric:tabular-nums;color:#374151;padding:0 4px;white-space:nowrap}
.vw-sep{width:1px;height:18px;background:var(--hair);margin:0 6px}
.vw-body{flex:1;min-height:0;display:flex}
.vw-tools button.on{background:var(--navy);color:#fff;border-color:var(--navy)}
.vw-thumbs{list-style:none;margin:0;padding:10px 8px;flex:0 0 96px;overflow:auto;background:#EEF0F3;border-right:1px solid var(--line);display:grid;gap:10px;align-content:start}
.vw-thumbs button{width:100%;border:2px solid transparent;border-radius:4px;background:none;padding:0;display:grid;gap:2px;font-size:11px;color:#4B5563}
.vw-thumbs img{width:100%;aspect-ratio:8.5/11;object-fit:cover;object-position:top;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.15)}
.vw-thumbs button.on{border-color:var(--blue)}
.vw-stage{flex:1;min-width:0;overflow:auto;background:#5B6270;padding:18px;text-align:center}
.vw-stage:focus{outline:none;box-shadow:inset 0 0 0 2px var(--blue)}
.vw-img{display:inline-block;max-width:none;background:#fff;box-shadow:0 4px 18px rgba(0,0,0,.35);vertical-align:top}
.vw.is-fax .vw-img,.vw.is-fax .vw-thumbs img{image-rendering:pixelated;image-rendering:crisp-edges}
.vw-img.rot-180{transform:rotate(180deg)}
.vw-rotbox{display:inline-block;position:relative;aspect-ratio:11/8.5;container-type:size;vertical-align:top}
.vw-rotbox .vw-img{position:absolute;top:50%;left:50%;width:100cqh;height:100cqw;max-width:none;transform:translate(-50%,-50%) rotate(90deg)}.vw-rotbox .vw-img.rot-270{transform:translate(-50%,-50%) rotate(270deg)}
.vw.is-contrast .vw-img{filter:contrast(1.6) brightness(1.18) grayscale(1)}.vw.is-contrast .vw-thumbs img{filter:contrast(1.4) brightness(1.1)}
.img-missing{min-height:300px;width:60%!important;background:#fff url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='200' height='40'%3E%3Ctext x='0' y='24' font-family='Arial' font-size='13' fill='%23667'%3EPage image could not load%3C/text%3E%3C/svg%3E") center no-repeat}
.vw-none{display:grid;place-items:center;align-content:center;gap:6px;height:100%;color:var(--muted);padding:30px}
#viewer-body{display:flex;flex-direction:column;overflow:hidden}
.vw-meta{display:flex;align-items:flex-end;gap:10px;flex-wrap:wrap;padding:8px 12px;border-bottom:1px solid var(--line);background:#fff;flex:0 0 auto}
.vw-meta label{display:grid;gap:3px;font-size:11px;font-weight:600;color:var(--muted)}
.vw-meta select{height:30px;border:1px solid var(--hair);border-radius:6px;padding:0 8px;background:#fff;font-size:12.5px;max-width:220px}
.vw-q{display:inline-flex;align-items:center;gap:6px;color:#8A1F1F;font-weight:600;font-size:12px;background:#FFF4F4;border-radius:6px;padding:5px 8px}
.vw-item{padding:16px;overflow:auto}.vw-item .pv-table{font-size:12.5px}
.vw-file{display:grid;justify-items:center;align-content:center;gap:8px;padding:40px;color:var(--muted);height:100%}.vw-file b{color:var(--ink)}
#win-viewer{container-type:inline-size;container-name:viewer}
@container viewer (max-width:560px){.vw-thumbs{display:none}}

/* ================= files ================= */
.fl{display:flex;height:100%;min-height:0}
.fl-nav{flex:0 0 170px;padding:10px 8px;background:#F7F8FA;border-right:1px solid var(--line);display:flex;flex-direction:column;gap:2px}
.fl-nav button{display:flex;align-items:center;gap:8px;border:0;background:none;border-radius:6px;padding:8px 10px;text-align:left}
.fl-nav button:hover{background:#ECEFF3}.fl-nav button.on{background:#E1E6EE;font-weight:600}
.fl-main{flex:1;min-width:0;overflow:auto;padding:16px 18px;display:grid;gap:10px;align-content:start}
.fl-head{display:flex;align-items:center;justify-content:space-between;gap:10px}.fl-head h2{margin:0;font-size:16px}
.fl-list{list-style:none;margin:0;padding:0;display:grid;gap:6px}
.fl-list li{display:flex;align-items:center;gap:12px;padding:10px 12px;border:1px solid var(--line);border-radius:8px;color:#2B579A}
.fl-list li div{flex:1;display:grid;min-width:0;color:var(--ink)}.fl-list small{color:var(--muted)}
.fl-table{width:100%;border-collapse:collapse;font-size:12.5px}
.fl-table th{text-align:left;font-size:11px;color:var(--muted);font-weight:600;padding:6px 8px;border-bottom:1px solid var(--line)}
.fl-table td{padding:8px;border-bottom:1px solid #F0F1F4}.fl-table td:first-child{display:flex;gap:8px;align-items:center}
.fl-none{margin:0;color:var(--muted)}
.fl-grid{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(auto-fill,minmax(120px,1fr));gap:12px}
.fl-grid button{width:100%;border:1px solid var(--line);border-radius:8px;background:#fff;padding:8px;display:grid;gap:6px;text-align:left;font-size:12px}
.fl-grid button:hover{border-color:var(--blue)}
.fl-grid img{width:100%;aspect-ratio:8.5/11;object-fit:cover;object-position:top;border:1px solid #EEF0F3}
.fl-ico{display:grid;place-items:center;aspect-ratio:8.5/11;background:#F4F6FA;color:#2B579A;border-radius:4px}
.fl-grid b{font-weight:600;line-height:1.3}

/* ================= phone ================= */
.ph-tabs{display:flex;border-bottom:1px solid var(--line);position:sticky;top:0;background:#fff;z-index:1}
.ph-tabs button,.sp-tabs button{flex:1;border:0;background:none;padding:10px 4px;font-weight:600;font-size:12.5px;color:var(--muted);border-bottom:2px solid transparent}
.ph-tabs button[aria-selected=true],.sp-tabs button[aria-selected=true]{color:var(--navy);border-bottom-color:var(--blue)}
.ph-pad{display:grid;justify-items:center;gap:4px;padding:6px 16px 4px}
.ph-display{width:100%;border:0;border-bottom:1px solid var(--line);text-align:center;font-size:20px;font-weight:500;letter-spacing:.03em;padding:4px 0;outline:none;font-variant-numeric:tabular-nums}
.ph-display:focus{border-bottom-color:var(--blue)}
.ph-who{margin:0;min-height:18px;color:var(--muted);font-size:12px}
.ph-keys{display:grid;grid-template-columns:repeat(3,58px);gap:5px 18px}
.ph-keys button{width:58px;height:36px;border-radius:12px;border:1px solid var(--line);background:#F7F8FA;font-size:19px;font-weight:500;color:var(--navy)}
.ph-keys button:hover{background:#EDF0F5}
.ph-keys.sm{grid-template-columns:repeat(3,1fr);gap:5px;width:100%}.ph-keys.sm button{width:auto;height:34px;font-size:15px}
.ph-padact{display:grid;grid-template-columns:58px 58px 58px;gap:18px;align-items:center;justify-items:center;margin-top:2px}
.ph-round{width:48px;height:48px;border-radius:50%;border:0;color:#fff;display:grid;place-items:center}
.ph-round.green{background:var(--green)}.ph-round.green:hover{background:#15803D}.ph-round.red{background:var(--red)}.ph-round.red:hover{background:#B91C1C}
.ph-bs{width:40px;height:40px;border:0;background:none;border-radius:50%;display:grid;place-items:center;color:var(--muted)}.ph-bs:hover{background:#F1F3F6}
.ph-note{margin:6px 14px 12px!important;text-align:center}
.ph-list{padding:4px 0}.ph-list ul{list-style:none;margin:0;padding:0}
.ph-group{margin:10px 14px 4px;font-size:10.5px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--muted)}
.ph-list li button{display:flex;align-items:center;gap:10px;width:100%;border:0;background:none;padding:8px 14px;text-align:left}
.ph-list li button:hover{background:#F6F7F9}.ph-list li button>.ic{color:var(--green-d);margin-left:auto}
.ph-list li span:nth-child(2){display:grid;min-width:0}.ph-list b{font-size:13px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ph-list small{color:var(--muted);font-size:11.5px}
.ph-av{width:32px;height:32px;border-radius:50%;background:var(--tint);color:var(--navy);display:grid;place-items:center;font-weight:700;font-size:11.5px;flex:0 0 auto}
.ph-av.miss{background:#FEE2E2;color:#B91C1C}
.ph-ring,.ph-wrap{display:grid;justify-items:center;gap:8px;padding:22px 16px;text-align:center}
.ph-ring h2,.ph-wrap h2{margin:0;font-size:16px;color:var(--navy)}
.ph-incoming{margin:0;font-size:11px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--green-d)}
.ph-bigav{width:72px;height:72px;border-radius:50%;background:var(--tint);color:var(--navy);display:grid;place-items:center;font-weight:700;font-size:24px;animation:dd-shake 1.2s infinite}
@keyframes dd-shake{0%,60%,100%{transform:rotate(0)}10%,30%,50%{transform:rotate(-6deg)}20%,40%{transform:rotate(6deg)}}
.ph-num{margin:0;color:var(--muted);font-variant-numeric:tabular-nums}
.ph-ringbtns{display:flex;gap:40px;margin-top:10px}
.ph-okic{width:46px;height:46px;border-radius:50%;background:#E6F4EC;color:var(--green-d);display:grid;place-items:center}
.ph-msg{margin:0;background:#F7F8FA;border-radius:8px;padding:10px 12px;font-size:12.5px;text-align:left}
.ph-wrap .dd-btn{width:100%}
.ph-call{display:grid;gap:10px;padding:14px}
.ph-line{display:flex;align-items:center;gap:10px;padding:9px 10px;border:1px solid var(--line);border-radius:8px}
.ph-line.is-active{border-color:#86EFAC;background:#F0FBF4;box-shadow:inset 3px 0 0 var(--green)}
.ph-line.is-held{border-color:#FCD9A0;background:#FFF8EC;box-shadow:inset 3px 0 0 #F59E0B}
.ph-lt{flex:1;min-width:0;display:grid}.ph-lt b{font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ph-lt small{color:var(--muted);font-size:11.5px}
.ph-ls{font-size:11.5px;font-weight:600;color:var(--muted);white-space:nowrap;font-variant-numeric:tabular-nums}
.ph-line.is-active .ph-ls{color:var(--green-d)}.ph-line.is-held .ph-ls{color:#9A5B00}
.ph-timer{margin:0;text-align:center;font-size:24px;font-weight:600;color:var(--navy);font-variant-numeric:tabular-nums}
.ph-ctrls{display:grid;grid-template-columns:repeat(3,1fr);gap:6px}
.ph-ctrl{display:grid;justify-items:center;gap:3px;padding:8px 2px;border:1px solid var(--line);border-radius:7px;background:#fff;color:var(--navy);font-size:11.5px}
.ph-ctrl:hover:not(:disabled){background:#F3F6FA}.ph-ctrl[aria-pressed=true]{background:var(--navy);color:#fff;border-color:var(--navy)}.ph-ctrl:disabled{opacity:.5}
.ph-hang{justify-self:center}
.ph-caps{border-top:1px solid var(--line);padding-top:8px}
.ph-capt{margin:0 0 4px;font-size:10.5px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--muted)}
#ph-caps{max-height:150px;overflow:auto;display:grid;gap:4px;font-size:12px}
#ph-caps p{margin:0}#ph-caps p.system{color:#9A5B00;font-style:italic}#ph-caps p.student b{color:var(--blue)}

/* ================= shift panel ================= */
#shift-body{padding:14px}
.sp-head{display:grid;gap:4px;margin-bottom:12px}
.sp-kicker{margin:0;font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--blue)}
.sp-head h2{margin:0;font-size:15.5px;color:var(--navy);line-height:1.3}
.sp-brief{margin:0;font-size:12.5px;color:#374151;line-height:1.5}
.sp-prog{height:6px;border-radius:3px;background:#E5E7EB;overflow:hidden;margin-top:6px}.sp-prog i{display:block;height:100%;background:var(--green);transition:width .3s}
.sp-count{margin:0;font-size:11.5px;color:var(--muted)}
.sp-tabs{display:flex;border-bottom:1px solid var(--line);margin:0 -14px 12px}
.sp-tasks{list-style:none;margin:0;padding:0;display:grid;gap:6px}
.sp-tasks li{display:flex;gap:9px;align-items:flex-start;font-size:12.5px;line-height:1.4;padding:7px 8px;border-radius:7px}
.sp-tasks li.is-cur{background:var(--tint)}
.sp-tasks li.is-done span:nth-child(2){color:var(--muted);text-decoration:line-through}
.sp-tick{flex:0 0 18px;height:18px;border-radius:50%;border:2px solid #C3CAD5;display:grid;place-items:center;color:#fff;margin-top:1px}
.sp-tasks li.is-done .sp-tick{background:var(--green);border-color:var(--green)}
.sp-coach{display:grid;gap:8px;padding:12px;border:1px solid #F0D9A8;background:#FFFBF2;border-radius:10px}
.sp-step{margin:0;font-size:11px;font-weight:700;color:#8A5A00;text-transform:uppercase;letter-spacing:.06em}
.sp-coach h3{margin:0;font-size:14px;color:var(--navy)}.sp-coach p{margin:0;font-size:12.5px;line-height:1.5}
.sp-ask{margin:0;padding-left:18px;display:grid;gap:3px;font-size:12.5px}
.sp-tip{color:#6B4E16!important;font-size:12px!important}
.sp-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.sp-alldone{display:inline-flex;align-items:center;gap:5px;color:var(--green-d);font-weight:600;font-size:12px}
.sp-foot{display:grid;gap:8px;margin-top:14px;padding-top:12px;border-top:1px solid var(--line)}
.sp-foot .dd-btn{width:100%}.sp-foot .dd-linkbtn{justify-self:center}.sp-foot .dd-fine{text-align:center}
.sp-track{list-style:none;margin:0 0 12px;padding:0;display:grid;gap:8px}
.sp-track li{display:flex;gap:10px;padding:10px;border:1px solid var(--line);border-radius:9px;background:#FBFCFD}
.sp-track li div{display:grid;gap:3px;min-width:0;flex:1}
.sp-track b{font-size:13px}.sp-track p{margin:0;font-size:12px;color:var(--muted)}
.sp-track a{font-size:12px;font-weight:600;color:var(--green-d)!important;text-decoration:none}
.sp-track .dd-btn{justify-self:start;margin-top:4px}
.sp-num{flex:0 0 26px;height:26px;border-radius:50%;display:grid;place-items:center;font-weight:700;font-size:12px;background:#E5E7EB;color:var(--muted)}
.sp-track .is-open,.sp-track .is-started{border-color:#B9C6FF;background:#fff}
.sp-track .is-open .sp-num,.sp-track .is-started .sp-num{background:var(--navy);color:#fff}
.sp-track .is-done .sp-num{background:#E6F4EC;color:var(--green-d)}
.sp-track .is-locked{opacity:.6}

/* ================= small screens: stacked windows, "Best on a computer" first ================= */
@media (max-width:979px){
  .dd-body{overflow:auto}.dd{position:static;min-height:100vh}
  .dd-desktop{overflow:visible;padding:10px;display:grid;gap:10px}
  .win{position:static!important;width:auto!important;height:auto!important;min-height:0;resize:none}
  .win.is-max{position:static!important}
  .win-browser{order:2;height:80vh!important}.win-shift{order:1}.win-phone{order:3}.win-fax{order:4;height:80vh!important}.win-files{order:5}.win-viewer{order:0;height:80vh!important}
  .win-phone .app-body,.win-shift .app-body,.win-files .app-body{overflow:visible}
  .dd-task{position:sticky;bottom:0;overflow-x:auto}.tk-app span,.dd-mic,.tk-shift,.tk-sep{display:none}
  .dd-toasts{bottom:62px}
}
@media (prefers-reduced-motion:reduce){.dd *{animation:none!important;transition:none!important}}
/* forms follow their panel's width, not the page's */
.crm .panel{container-type:inline-size;container-name:pan}
@container pan (max-width:700px){.fgrid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@container pan (max-width:380px){.fgrid{grid-template-columns:1fr}.field.span2{grid-column:auto}}
/* case notes */
.crm.note-modal{display:block;height:auto;background:none;font-size:13px}
.field.span-all{grid-column:1/-1}
.note-modal .fgrid{grid-template-columns:repeat(3,minmax(0,1fr))}
.note-entry.is-note{border-left:3px solid #D9A520}
.note-entry .note-meta{margin:0;color:var(--mut);font-size:11.5px;font-weight:600}
.note-entry .note-text{margin:6px 0 0;font-size:13px;line-height:1.5;color:var(--text)}
.note-entry .note-next{display:flex;align-items:center;gap:5px;margin:8px 0 0;font-size:11.5px;font-weight:600;color:var(--p)}
.note-tips{margin:0;padding-left:18px;display:grid;gap:6px;font-size:12.5px;line-height:1.45;color:var(--text)}
.note-tips b{color:var(--deep)}
@media (max-width:600px){.note-modal .fgrid{grid-template-columns:1fr}}

/* ================= demand desk: inventory, issues, chronology, damages ================= */
.inv-table td{vertical-align:middle}.inv-table th:nth-child(4),.inv-table th:nth-child(5){white-space:normal}
.inv-sel,.inv-date,.inv-note{min-height:32px;border:1px solid rgba(13,44,82,.16);border-radius:10px;padding:4px 8px;background:#fff;font-size:12.5px;width:100%}
.inv-sel{min-width:104px}.inv-date{min-width:136px}.inv-note{min-width:200px}
.inv-sel.is-all,.inv-sel.is-yes{border-color:#1f6b3b;background:#eaf6ee;color:#1f6b3b;font-weight:700}
.inv-sel.is-partial{border-color:#9a6700;background:#fff8e8;color:#9a6700;font-weight:700}
.inv-sel.is-none,.inv-sel.is-no,.inv-sel.is-unreadable{border-color:#8a1f1f;background:#fff4f4;color:#8a1f1f;font-weight:700}
.inv-table .row-unfiled td select{border-color:#E0A93B}
.inv-sel.is-na{border-color:rgba(13,44,82,.2);background:#eef4fa;color:#123B6D;font-weight:700}
.iss-form{margin-bottom:12px;padding:12px 14px;border-radius:16px;background:#fbfcfe;border:1px solid rgba(13,44,82,.07)}
.iss-grid{grid-template-columns:150px 200px minmax(0,1fr)}.iss-grid .field.span2{grid-column:auto}
.iss-text{min-width:240px;white-space:normal}.row-resolved td{color:var(--mut)}.row-resolved .iss-text{text-decoration:line-through}
.panel-count{align-self:center;font-size:12px;color:var(--mut);font-weight:600;margin-right:4px}
.ch-table th:first-child{width:112px}.ch-table td{padding:8px 8px}.ch-table td.ch-text{min-width:150px;white-space:normal;font-size:12.5px;line-height:1.4}
.ch-in{min-height:32px;border:1px solid rgba(13,44,82,.16);border-radius:10px;padding:4px 8px;background:#fff;font-size:12.5px;width:100%;min-width:96px}
.ch-in.wide{min-width:140px}select.ch-in{min-width:120px}.ch-table .col-actions .btn.sm{padding:6px 7px}.ch-table .col-actions{min-width:84px}
.ch-add td{background:#f8fbff;border-top:2px solid var(--bd2)}.ch-edit td{background:#fffbf2}
.led-table .num{text-align:right}.led-table td.num{width:124px}
.led-in{min-height:32px;width:112px;border:1px solid rgba(13,44,82,.16);border-radius:10px;padding:4px 8px;background:#fff;font-size:12.5px;text-align:right;font-variant-numeric:tabular-nums}
.led-in.is-auto{background:#f4f7fb;color:#3B4656}.led-in:focus,.ch-in:focus,.inv-sel:focus,.inv-date:focus,.inv-note:focus,.led-src:focus{outline:none;border-color:var(--p);box-shadow:0 0 0 3px rgba(18,59,109,.12)}
.led-src{min-height:32px;min-width:150px;width:100%;border:1px solid rgba(13,44,82,.16);border-radius:10px;padding:4px 8px;background:#fff;font-size:12.5px}
.led-table tfoot td{font-weight:700;background:#f8fbff;border-top:2px solid var(--bd2);font-variant-numeric:tabular-nums}
.led-hint{margin-top:8px}
.wg-grid{grid-template-columns:repeat(4,minmax(0,1fr))}.wg-grid .field.span2{grid-column:span 2}
.ln-btn{align-self:end}.ln-btn .btn{min-height:38px}
.docs-table small{display:block;color:#9a6700;font-size:11px;margin-top:2px}
.ml-attwrap{display:inline-flex;gap:0}.ml-attwrap .ml-att:first-child{border-radius:6px 0 0 6px}.ml-attsave{border-radius:0 6px 6px 0;border-left:0;color:var(--blue)}.ml-attsave:disabled{color:var(--muted)}
.fx-item span+span{margin-top:0}
@container pan (max-width:760px){.iss-grid{grid-template-columns:1fr 1fr}.wg-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@container pan (max-width:420px){.iss-grid,.wg-grid{grid-template-columns:1fr}.wg-grid .field.span2{grid-column:auto}}